Current answer
DocuSign experienced a minor incident: Qualified Verification Latency (Incident 5472). Resolved on Jul 27, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
Trusted Service Provider / PROD
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2026-07-27 09:05 AM UTC until 2026-07-27 05:10 PM UTC.
Customers may have experienced errors from 2026-07-27 09:05 AM UTC until 2026-07-27 05:10 PM UTC.
Jul 27, 2026 at 6:13 PM UTC
Identified
Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
Jul 27, 2026 at 10:45 AM UTC
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