Current answer
DocuSign experienced a minor incident: Customers may observe degradation (DIRCA-4253). Resolved on Feb 3, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
CLM / EU11
CLM / EU21
CLM / NA11
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced degradation from 2026-02-02 11:04 PM UTC until 2026-02-03 05:42 AM UTC.
Customers may have experienced degradation from 2026-02-02 11:04 PM UTC until 2026-02-03 05:42 AM UTC.
Feb 3, 2026 at 1:40 AM UTC
Monitoring
We are continuing to monitor for any further issues.
Feb 3, 2026 at 1:28 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Feb 3, 2026 at 1:23 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Feb 3, 2026 at 1:12 AM UTC
Investigating
We are currently investigating this issue.
Feb 3, 2026 at 1:06 AM UTC
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