Users may see an error when uploading a workflow in Maestro (DIRCA-4229)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Users may see an error when uploading a workflow in Maestro (DIRCA-4229). Resolved on Jan 29, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
eSignature / AU
eSignature / CA
eSignature / EU
eSignature / JP1
eSignature / NA1
eSignature / NA2
eSignature / NA3
eSignature / NA4
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Some customers may have experienced an error when uploading a workflow in Maestro from 2026-01-29 04:06 PM UTC until 2026-01-29 05:00 PM UTC.
Some customers may have experienced an error when uploading a workflow in Maestro from 2026-01-29 04:06 PM UTC until 2026-01-29 05:00 PM UTC.
Jan 29, 2026 at 5:22 PM UTC
Identified
We are continuing to work on a fix for this issue.
Jan 29, 2026 at 5:05 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Jan 29, 2026 at 5:05 PM UTC
Investigating
We are continuing to investigate this issue.
Jan 29, 2026 at 4:42 PM UTC
Investigating
We are currently investigating the issue.
Jan 29, 2026 at 4:34 PM UTC
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