Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752). Resolved on Apr 23, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers utilizing the Docusign App Launcher in Salesforce may have seen errors from 2026-04-23 04:40 PM UTC until 2026-04-23 08:35 PM UTC.
Customers utilizing the Docusign App Launcher in Salesforce may have seen errors from 2026-04-23 04:40 PM UTC until 2026-04-23 08:35 PM UTC.
Apr 23, 2026 at 8:41 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Apr 23, 2026 at 8:27 PM UTC
Investigating
We are currently investigating this issue.
Apr 23, 2026 at 8:14 PM UTC
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