Email notifications sent from custom domains were delayed (Incident 5106)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Email notifications sent from custom domains were delayed (Incident 5106). Resolved on Jun 15, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
eSignature / DEMO
CLM / DEMO S1
CLM / UAT NA11
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced issues from 2026-06-15 3:30 AM UTC until 2026-05-15 1:30 PM UTC.
Customers may have experienced issues from 2026-06-15 3:30 AM UTC until 2026-05-15 1:30 PM UTC.
Jun 15, 2026 at 2:51 PM UTC
Investigating
We are actively investigating the issue.
Jun 15, 2026 at 2:00 PM UTC
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