Current answer
DocuSign experienced a minor incident: Platform Latency in UAT (Incident 5187). Resolved on Jun 25, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
CLM / UAT NA11
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced issues from 2026-06-25 05:33 AM UTC until 2026-06-25 10:38 AM UTC.
Customers may have experienced issues from 2026-06-25 05:33 AM UTC until 2026-06-25 10:38 AM UTC.
Jun 25, 2026 at 1:01 PM UTC
Monitoring
Fix has been implemented and we are now monitoring telemetry to validate.
Jun 25, 2026 at 10:27 AM UTC
Identified
We have identified the source of the issue and are preparing a fix.
Jun 25, 2026 at 10:12 AM UTC
Investigating
Customers may be experiencing latency on the platform in the UAT Environment. Engineers have been engaged and are actively triaging this issue.
Jun 25, 2026 at 8:44 AM UTC
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