Current answer
DocuSign experienced a minor incident: Customers may experience latency (Incident 5259). Resolved on Jul 1, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
Looking for an update now? Check the current status, or follow DocuSign for future changes.
Provider notice timeline
Affected Components
CLM / NA11
CLM / EU21
CLM / EU11
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2026-06-30 10:48 AM UTC until 2026-07-01 05:25 PM UTC.
Customers may have experienced errors from 2026-06-30 10:48 AM UTC until 2026-07-01 05:25 PM UTC.
Jul 1, 2026 at 5:25 PM UTC
Identified
We have identified the issue and a fix is being implemented.
Jul 1, 2026 at 2:57 PM UTC
Investigating
We continue to investigate the issue and additional resources have been engaged. We will provide the next update in approximately 24 hours.
Jul 1, 2026 at 12:57 AM UTC
Investigating
We continue to investigate the issue and additional resources have been engaged.
Jun 30, 2026 at 10:55 PM UTC
Investigating
We continue to investigate the issue and additional resources have been engaged.
Jun 30, 2026 at 8:34 PM UTC
Investigating
We are continuing to investigate this issue.
Jun 30, 2026 at 12:36 PM UTC
Investigating
We are actively investigating this issue.
Jun 30, 2026 at 11:18 AM UTC
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