CLM workflow and expression evaluation degradation and failures (Incident 5734)
View the provider incident record →Current answer
DocuSign experienced a minor incident: CLM workflow and expression evaluation degradation and failures (Incident 5734). Resolved on Sep 7, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
CLM / NA21
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2026-09-06 11:17 PM UTC until 2026-09-07 01:34 PM UTC.
Customers may have experienced errors from 2026-09-06 11:17 PM UTC until 2026-09-07 01:34 PM UTC.
Sep 7, 2026 at 1:48 AM UTC
Identified
We have identified the issue and are implementing a fix.
Sep 7, 2026 at 12:57 AM UTC
Investigating
We are investigating the issue. Some customers may experience degradation and failures in CLM workflow and expression evaluation.
Sep 7, 2026 at 12:18 AM UTC
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