Some customers may be unable to switch accounts within the eSign (DIRCA-4105)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Some customers may be unable to switch accounts within the eSign (DIRCA-4105). Resolved on Jan 7, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2026-01-07 07:45 PM UTC until 2026-01-08 01:32 PM UTC
Customers may have experienced errors from 2026-01-07 07:45 PM UTC until 2026-01-08 01:32 PM UTC
Jan 7, 2026 at 7:45 PM UTC
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