Customers may experience latency when sending and signing (Incident 4392)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Customers may experience latency when sending and signing (Incident 4392). Resolved on Feb 24, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
Looking for an update now? Check the current status, or follow DocuSign for future changes.
Affected Components
eSignature / DEMO
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced issues from 2026-02-24 09:25 AM UTC until 2026-02-24 11:33 AM UTC.
Customers may have experienced issues from 2026-02-24 09:25 AM UTC until 2026-02-24 11:33 AM UTC.
Feb 24, 2026 at 11:59 AM UTC
Investigating
We are currently investigating the issue.
Feb 24, 2026 at 10:04 AM UTC
Was your business affected by this DocuSign outage?
Follow DocuSign and route available status alerts to email or a team channel.