Users may experience slowness and failures during content uploads and downloads (Incident 4352)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Users may experience slowness and failures during content uploads and downloads (Incident 4352). Resolved on Feb 16, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
CLM / EU21
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2026-02-16 07:52 PM UTC until 2026-02-16 10:31 PM UTC.
Customers may have experienced errors from 2026-02-16 07:52 PM UTC until 2026-02-16 10:31 PM UTC.
Feb 16, 2026 at 10:19 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Feb 16, 2026 at 9:50 PM UTC
Investigating
We are currently investigating this issue.
Feb 16, 2026 at 9:26 PM UTC
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