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DocuSign

Intermittent login and API failures (Incident 5729)

Minor Impact Resolved Notice published: September 4, 2026
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Current answer

DocuSign experienced a minor incident: Intermittent login and API failures (Incident 5729). Resolved on Sep 4, 2026.

Official DocuSign status page Current DocuSign status Provider update:

The notice publication date does not establish the outage start. Provider resolved: .

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Affected Components
eSignature / AU eSignature / JP1

Incident Timeline

Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced Intermittent login and API failures from 2026-09-04 06:15 AM UTC until 2026-09-04 08:36 AM UTC.
Sep 4, 2026 at 9:23 AM UTC
Investigating
We are investigating the issue.
Sep 4, 2026 at 8:41 AM UTC
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