Customers may experience errors executing workflows and uploading documents (Incident 5399)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Customers may experience errors executing workflows and uploading documents (Incident 5399). Resolved on Jul 16, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
CLM / UAT NA11
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-07-15 02:56 AM UTC until 2026-07-15 03:24 AM UTC.
Jul 16, 2026 at 3:33 AM UTC
Identified
We have identified the issue and a fix is being implemented.
Jul 16, 2026 at 3:27 AM UTC
Investigating
We are actively investigating this issue.
Jul 16, 2026 at 3:27 AM UTC
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