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Intermittent issues with Reports and Search on S1 Prod (Incident 5233)

Minor Impact Resolved Notice published: June 29, 2026
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Current answer

DocuSign experienced a minor incident: Intermittent issues with Reports and Search on S1 Prod (Incident 5233). Resolved on Jun 29, 2026.

Official DocuSign status page Current DocuSign status Provider update:

The notice publication date does not establish the outage start. Provider resolved: .

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Provider notice timeline

Investigating Investigating Monitoring
Affected Components
CLM / S1.US

Incident Timeline

Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2026-06-29 08:20 AM UTC until 2026-06-29 04:46 PM UTC.
Jun 29, 2026 at 5:29 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Jun 29, 2026 at 5:06 PM UTC
Investigating
We continue to investigate the issue and additional resources have been engaged.
Jun 29, 2026 at 4:47 PM UTC
Investigating
We are continuing to investigate this issue.
Jun 29, 2026 at 4:10 PM UTC
Investigating
We are currently investigating issues with both report and search on S1 prod. Engineering teams have been engaged and are actively triaging.
Jun 29, 2026 at 3:39 PM UTC
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