Customers may experience errors with Sending and Signing in NA3 (Incident 5247)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Customers may experience errors with Sending and Signing in NA3 (Incident 5247). Resolved on Jun 29, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
eSignature / NA3
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced errors with Sending and Signing in NA3 from 2026-06-29 09:00 PM UTC until 2026-06-29 09:15 PM UTC.
Jun 29, 2026 at 10:00 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Jun 29, 2026 at 9:34 PM UTC
Investigating
We are continuing to investigate this issue.
Jun 29, 2026 at 9:34 PM UTC
Investigating
We are actively investigating this issue.
Jun 29, 2026 at 9:32 PM UTC
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