Users may experience performance latency when utilizing document conversion (Incident 5085)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Users may experience performance latency when utilizing document conversion (Incident 5085). Resolved on Jun 15, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
eSignature / AU
eSignature / CA
eSignature / NA1
eSignature / NA2
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced issues from 2026-06-12 01:15 AM UTC until 2026-06-15 06:30 PM UTC.
Customers may have experienced issues from 2026-06-12 01:15 AM UTC until 2026-06-15 06:30 PM UTC.
Jun 15, 2026 at 6:29 PM UTC
Identified
We are have identified the root cause and we are implementing a fix.
Jun 15, 2026 at 5:24 PM UTC
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