Customers may experience latency when attempting to load the admin console (DIRCA-4249)
View the provider incident record →Current answer
DocuSign experienced a minor incident: Customers may experience latency when attempting to load the admin console (DIRCA-4249). Resolved on Feb 2, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Affected Components
eSignature / EU
eSignature / NA1
eSignature / NA2
eSignature / NA3
eSignature / NA4
Incident Timeline
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced latency or errors from 2026-02-02 3:00 PM UTC until 2026-02-02 4:00 PM UTC
Customers may have experienced latency or errors from 2026-02-02 3:00 PM UTC until 2026-02-02 4:00 PM UTC
Feb 2, 2026 at 5:07 PM UTC
Monitoring
Performance has improved and we are monitoring.
Feb 2, 2026 at 4:27 PM UTC
Investigating
We are currently investigating the issue.
Feb 2, 2026 at 4:15 PM UTC
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