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Zoom Outage History

Daily provider-status observations and published incident history for Zoom.

Under maintenance

Zoom is reporting under maintenance. Verified . Official provider source.

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40% of 50 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 45.8% 24 13

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Service Degradation Affecting Meeting Summaries Via Email.
minor Observed active window 1h 52m

View incident details and source

Started:

Zoom Canvas
monitoring
The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are continuing to work on a fix for this issue.
identified
We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Service Degradation Affecting Zoom Website in UK region
minor Observed active window 10h 2m

View incident details and source

Started:

Zoom Website
monitoring
The service degradation affecting Zoom Website in UK region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.
investigating
We are currently investigating a service degradation affecting Zoom Website in UK region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion
minor Observed active window 49m

View incident details and source

Started:

Zoom AI Zoom AIC
monitoring
A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Clips
minor Observed active window 17h 56m

View incident details and source

Started:

Zoom Clips
monitoring
The service degradation with Zoom Clips affecting a subset of users has been successfully resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363 Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users. This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation with Zoom Clips affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Scheduler.
minor Observed active window 2h 16m

View incident details and source

Started:

Zoom Scheduler
monitoring
The service degradation with Zoom Scheduler has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Scheduler for a subset of users. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation with Zoom Scheduler affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Calendar
minor Observed active window 1h 18m

View incident details and source

Started:

Calendar
monitoring
The service degradation affecting calendar provisioning for new users has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.
identified
We have identified the service degradation where new users may be experiencing issues with calendar provisioning. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Slides Generation in US Region
minor Observed active window 2h 41m

View incident details and source

Started:

Zoom Slides
monitoring
The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further developments.
identified
We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting ZoomMate
minor Observed active window 27m

View incident details and source

Started:

ZoomMate
monitoring
The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation with ZoomMate services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.
minor Observed active window 1h 20m

View incident details and source

Started:

Zoom Workspace Reservation Zoom Visitor Management Zoom Rooms Workspace Reservation Dashboard & Reporting
monitoring
The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation with Zoom Rooms Management and Workspaces Management. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service degradation affecting Developer Documentation Website
minor Observed active window 1h 55m

View incident details and source

Started:

Developer Documentation Website
monitoring
The service degradation with Developer Documentation Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users ability to access documentation from the Developer Documentation Website. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users ability to access documentation from Developer Documentation Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Legacy Incident Archive

106 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Service Degradation Affecting Zoom Contact Center in Europe region
Source not attested
Last archived state: resolved
View archived record details
monitoring
On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region This incident has been resolved and the affected services have been restored.
Service Degradation in Zoom Virtual Agent - Voice bot in North America region
Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting Zoom Virtual Agent - Voice bot in North America region from 06:32 AM PDT to 07:13 AM PDT (April 23) has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Phone Services in North America.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting Zoom Phone Services in North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation affecting Zoom Phone Services in North America. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Transcriptions in Zoom Client 7.0.0 and Above
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continue to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We have successfully identified the root cause affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Client 7.0.2 users to view live transcriptions in Meetings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting SMS Delivery in North America Region.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation impacting SMS Delivery in North America region has been successfully resolved by our vendor and a downstream carrier. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We have successfully identified the root cause of a service degradation impacting SMS Delivery in North America region. We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation impacting SMS Delivery in North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue preventing users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We have successfully identified the root cause preventing users with WEBRTC 2.0 feature with joining meetings in Amsterdam and Germany. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service degradation affecting Trimming Meeting Recording in Europe Region
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting trimming Meeting Recordings for subset of users in Europe region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation impacting Trimming Meeting Recordings for subset of users in Europe region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region
Source not attested
Last archived state: resolved
View archived record details
monitoring
On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. Will continue to monitor the services. This incident has been resolved and the affected services have been restored. Thank you for your patience.
investigating
On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Blog and Contact Us Webpages.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating a service degradation affecting Zoom Blog and Contact Us webpages. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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