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40%of 50 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
45.8%
24
13
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Service Degradation Affecting Meeting Summaries Via Email.
The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are continuing to work on a fix for this issue.
identified
We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Zoom Website in UK region
The service degradation affecting Zoom Website in UK region has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further updates.
investigating
We are currently investigating a service degradation affecting Zoom Website in UK region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion
A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion.
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation with Zoom Clips affecting a subset of users has been successfully resolved.
Please see the following KB article for details on the workaround.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users.
This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated.
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with Zoom Clips affecting a subset of users.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation with Zoom Scheduler has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Scheduler for a subset of users.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with Zoom Scheduler affecting a subset of users.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation affecting calendar provisioning for new users has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further updates.
identified
We have identified the service degradation where new users may be experiencing issues with calendar provisioning.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Slides Generation in US Region
The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further developments.
identified
We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation with ZoomMate has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting ZoomMate services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with ZoomMate services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.
The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation with Zoom Rooms Management and Workspaces Management.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation affecting Developer Documentation Website
The service degradation with Developer Documentation Website has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users ability to access documentation from the Developer Documentation Website.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users ability to access documentation from Developer Documentation Website.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Legacy Incident Archive
106 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Mail, Scheduler and Calendar services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Users may have experienced intermittent issues with accessing the zoom.com homepage.
Source not attested
Last archived state: resolved
View archived record details
monitoring
On 05/16/2026, Between 06:55 UTC to 07:38 UTC, Users may have experienced intermittent issues with accessing the zoom.com homepage. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting a Subset of Users in Web Mail and Calendar
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Web mail has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We have fixed the issue where a subset of users may have experienced issues with Web calendar.
We continue to work on the fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We have successfully identified the root cause affecting a subset of users in Web Mail and Calendar.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with a subset of users in Web Mail and Calendar.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Inbound and Outbound SMS Messages for a Subset of users in Australia
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting inbound and outbound SMS messages affecting a subset of users in Australia.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with inbound and outbound SMS messages affecting a subset of users in Australia .
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Healthcare Integration in North America Region.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting users' ability to schedule and list medical appointments in North America region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Doc Services in United States
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom Doc Services has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Doc Services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Doc Services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom Rooms incorrectly showing as offline in dashboard.
Source not attested
Last archived state: resolved
View archived record details
monitoring
During a recent maintenance operation Zoom Rooms may have appeared offline in the dashboard causing alerts to be triggered however the Zoom Rooms themselves did remain online despite the alerts being sent. There was no impact to end users.
April 2026
Service Degradation Affecting Zoom Clinical Notes in United States
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Thank you for your patience.
identified
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes.
We are actively working with vendor partner to resolve the issue.
We will share updates as soon as they become available.
Service Degradation Affecting Zoom Services in Canada.
Source not attested
Last archived state: resolved
View archived record details
monitoring
On April 28, between 04:50 UTC - 05:37 UTC Users might have experienced issue using Zoom services in Canada. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
