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Service Degradation Affecting Zoom Clips

Minor Impact Resolved Duration: 17h 56m October 14, 2026
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Current answer

Zoom experienced a minor incident: Service Degradation Affecting Zoom Clips. ServiceAlert observed recovery on Oct 14, 2026.

Official Zoom status page Current Zoom status ServiceAlert observed status change:

Provider-reported start: . Notice published: .

Looking for an update now? Check the current status, or follow Zoom for future changes.

Incident Lifecycle

Identified Identified Identified Identified Identified Monitoring
Affected Components
Zoom Clips

Incident Timeline

Monitoring
The service degradation with Zoom Clips affecting a subset of users has been successfully resolved.

Please see the following KB article for details on the workaround.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Oct 14, 2026 at 7:24 PM UTC
Identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Oct 14, 2026 at 4:04 PM UTC
Identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Oct 14, 2026 at 12:04 PM UTC
Identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 14, 2026 at 8:04 AM UTC
Identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 14, 2026 at 3:48 AM UTC
Identified
We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users.

This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated.

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 14, 2026 at 2:03 AM UTC
Investigating
We are currently investigating a service degradation with Zoom Clips affecting a subset of users.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Oct 14, 2026 at 12:20 AM UTC
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