Zoom Outage History
Daily status observations, past incidents, and reported issue history for Zoom.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 52% | 25 | 12 |
| July 2026 | 32.3% | 31 | 21 |
| June 2026 | 30% | 30 | 21 |
| May 2026 | 0% | 5 | 5 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Service Degradation Affecting Meeting Chat Services
Started:
In-Meeting Chat/Polling
monitoring
The issue affecting users' ability to use meeting chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users ability to use meeting chat.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users ability to use meeting chat.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting File Search in Zoom Hub
Started:
Zoom Hub
monitoring
The issue affecting users ability to search file in Zoom Hub has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users ability to search file in Zoom Hub.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users ability to search file in Zoom Hub.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Meta integration for Zoom.
Started:
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
monitoring
The service degradation with Meta integration for Zoom has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a resolution, and we will keep you informed with timely updates as progress is made.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a resolution, and we will keep you informed with timely updates as progress is made.
We appreciate your patience as we work to resolve this issue.
identified
We have successfully identified the root cause affecting Meta integration for Zoom.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We are currently investigating a service degradation affecting Meta integration for Zoom.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Canvas in US Region.
Started:
Zoom Canvas
monitoring
On 08/21/2026, Between 08:56 UTC to 09:32 UTC, users may have experienced issues with Zoom Canvas in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
Thank you for your patience.
Service Degradation Affecting Zoom Virtual Agent
Started:
Voice Agent
Chat Agent
monitoring
We have successfully identified the root cause affecting Zoom virtual agent.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region
Started:
monitoring
Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.
Service Degradation Affecting CX Analytics
Started:
monitoring
The service degradation with CX Analytics that occurred from 15:05 UTC to 17:27 UTC has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting CX Analytics.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with CX Analytics.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation with Zoom Contact Center smart note generation impacting a subset of users.
Started:
monitoring
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation.
This incident has been resolved and the affected services have been restored.
Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.
Started:
monitoring
The issue affecting Contact Center Analytics Dashboard for Voice Engagements in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.
Our team is actively working on the resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US region
Started:
monitoring
On 08/05/2026, Between 12:05 UTC to 12:28 UTC, Users may have experienced issues with Zoom Rooms and Zoom Marketplace Apps.
This incident has been resolved and the affected services have been restored.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Meeting Quality in the US Region
Started:
monitoring
On August 2, between 15:28 UTC - 15:38 UTC, a subset of users experienced degraded Zoom meeting quality. The issue has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Marketplace and AI Companion Services
Started:
monitoring
On Aug 2, Between 00:00 UTC - 01:16 UTC, users experiencing service degradation affecting Zoom Marketplace and AI Companion Services has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
July 2026
Service Degradation Affecting Zoom Whiteboard and Task Services in US Region.
Started:
monitoring
The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
monitoring
The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We continue to investigate the service degradation affecting users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation affecting users ability to list Zoom Whiteboards in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom MCP Claude Marketplace Integration
Started:
monitoring
Between 07/28/2026 05:42 UTC and 07/29/2026 06:40 UTC, a subset of users may have experienced issues with Zoom MCP Claude Marketplace Integration.
We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.
Service Degradation Affecting Offline Meeting transcription in US Region.
Started:
monitoring
The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We have successfully identified the root cause affecting Offline Meeting transcription in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Subset of Users using Zoom Mail and Calendar Services in US Region.
Started:
monitoring
On July 25, between 01:44 UTC to 03:16 UTC, a subset of users might have experienced service degradation affecting Zoom Mail and Calendar services in US region which has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Multiple Zoom Services in Europe and India Region.
Started:
monitoring
Between 07/23/2026 23:46 UTC to 07/24/2026 01:20 UTC, users may have experienced issues with Multiple Zoom Services in Europe and India Region.
We have mitigated the issue and will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Healthcare Integration services in US Region
Started:
monitoring
The service degradation affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We have successfully identified the root cause affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region.
We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affected Zoom Blog Website
Started:
monitoring
On 07/23/2026, Between 13:23 UTC to 13:25 UTC, the users may have experienced issue with Zoom Blog website.
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Multiple Services in US and Europe
Started:
monitoring
Between 12:02 PM UTC to 12:40 PM UTC users might have experienced a service degradation affecting multiple services in US and Europe which has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.
Started:
monitoring
The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are continuing to work on a fix for this issue.
identified
We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom AI Expert Assist in US Region.
Started:
monitoring
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region.
We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan Region
Started:
identified
We have successfully identified the service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.
Started:
monitoring
The issue affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating a service degradation that is affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting My Notes for Third-Party Meetings in Europe and US Region.
Started:
monitoring
The service degradation with My Notes for Third-Party Meetings in Europe and US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting My Notes for Third-Party Meetings in Europe and US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting My Notes for 3rd party in US and EU region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region
Started:
monitoring
The service degradation affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region.
Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region
Started:
monitoring
On July 9, 2026, between 10:25 - 10:40 UTC, a subset of users may have experienced issues with delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region.
This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Healthcare Integration services in US Region
Started:
monitoring
The issue affecting users' ability to sync appointments with Zoom Healthcare Integration in US region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users' ability to sync appointments with Zoom Healthcare Integration in US region.
We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
Started:
monitoring
The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.
Thank you for your patience.
identified
We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.
We are actively working with our carrier partner to resolve the issue.
We will share updates as soon as they become available.
investigating
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Streaming in Singapore Region.
Started:
monitoring
The service degradation affecting Live Streaming in Singapore Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We have successfully identified the root cause affecting Live Streaming in Singapore Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Real Time Media Streams (RTMS)
Started:
monitoring
The service degradation affecting Real Time Media Streams has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We have identified a service degradation with Real Time Media Streams.
Our team is actively working to resolve the issue. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom AI Services in Japan.
Started:
monitoring
The issue affecting Zoom AI services in Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.
Thank you for your patience.
identified
We have successfully identified the root cause affecting Zoom AI services in Japan.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom AI services in Japan.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Meta integration for Zoom.
Started:
monitoring
The service degradation affecting Meta integration for Zoom has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made.
We appreciate your patience as we work to resolve this issue.
identified
The issue affecting Meta integration for Zoom has resurfaced and is being investigated again.
We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
monitoring
The service degradation affecting Meta integration for Zoom has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified a service degradation affecting Meta integration for Zoom.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Meta integration for Zoom.
Started:
monitoring
The service degradation affecting Meta integration for Zoom has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Meta integration for Zoom.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Meta integration for Zoom.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting ZoomMate Schedule Task
Started:
monitoring
The service degradation affecting ZoomMate schedule task has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation with ZoomMate schedule task.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
June 2026
intermittent Service Degradation Affecting ZoomMate in the US Region.
Started:
monitoring
The service degradation affecting ZoomMate in the US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting ZoomMate in the US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating an intermittent service degradation with ZoomMate in the US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Voice Agent Service.
Started:
monitoring
The issue preventing affecting Zoom Voice Agent Service has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Voice Agent Service.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Voice Agent Service.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Phone Inbound calls in US Region
Started:
monitoring
The service degradation affecting Zoom Phone Inbound calls in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Phone Inbound calls in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Zoom Web Service in Philippines.
Started:
monitoring
The issue affecting Zoom Web Service in Philippines between 04:31 UTC - 06:10 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Web Service in Philippines.
Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Web Service in Philippines.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region.
Started:
monitoring
The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
monitoring
The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in US.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affected Zoom Contact Center in the US Region.
Started:
monitoring
Between 14:46 and 16:54 UTC 06/22/2026, a subset of users may have experienced an issue connecting to Zoom Contact Center.
This incident has been resolved, and the affected services have been restored.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting ZoomMate and Zoom AI services in US Region.
Started:
monitoring
The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting ZoomMate and Zoom AI services in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Meetings in US Region
Started:
monitoring
The service degradation affecting Zoom Meetings in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Meetings in US Region.
Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Meetings in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region.
Started:
monitoring
The service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler services in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region
Started:
monitoring
The service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler services in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Incorrect offline status display for Zoom Rooms Scheduling Displays
Started:
monitoring
The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have identified the root cause where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational.
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
Our team is actively working to identify the impact and root cause. We will provide further updates as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational.
This issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays.
As a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard.
Our team is actively working ...
Service Degradation Affecting Zoom Meeting Recordings
Started:
monitoring
The service degradation with Zoom Meeting Recordings has been successfully mitigated.
Users may see two recording files instead of one for meetings that were in progress during the impact window.
Our team is continuing to monitor and evaluate the full scope of impact.
If you have questions about your recordings, please open a support ticket, and our team will investigate.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
We appreci...
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We have successfully identified the root cause affecting Zoom Meeting Records. Users may observe two recording files instead of one.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Meeting Recordings.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Web AIC Docs creation.
Started:
monitoring
The service degradation affecting Zoom Web AIC Docs creation has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Web AIC Docs creation.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation affecting Zoom Web AIC Docs creation.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affected Zoom Contact Center’s Agent Experience.
Started:
monitoring
This incident has been resolved and the affected services have been restored.
monitoring
On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience.
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting My Notes
Started:
monitoring
The issue affecting My Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting My Notes.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting My Notes.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Whiteboard and Notes in Saudi Arabia.
Started:
monitoring
The issue affecting Zoom Whiteboard and Notes has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation with the Zoom Whiteboard and Notes.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Whiteboard and Notes in Saudi Arabia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation affecting Learning Center Webpages
Started:
monitoring
The issue preventing users from accessing Learning Center Webpages has been resolved by the vendor.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are currently investigating a service degradation affecting users from accessing Learning Center webpages.
Our team is actively working with the vendor to resolve the issue. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Meeting Recordings in Australia and Japan
Started:
monitoring
The service degradation affecting Zoom Meeting Recordings in Australia and Japan has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Meeting Recordings in Australia and Japan.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are seeing a subset of users can’t start Zoom Meeting Recordings in Australia and Japan
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region
Started:
monitoring
Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region.
We are working with our carrier partner on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
A small subset of ZCC customers may have experienced inbound call failures in Unites States
Started:
monitoring
On 06/04/2026, Between 01:28 UTC to 03:23 UTC, Users may have experienced inbound call failures in Unites States.
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Slides and Sheets
Started:
monitoring
The issue affecting Slides and Sheets has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation affecting Slides and Sheets.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with Slides and Sheets
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Intermittent Service Degradation Affecting submitting inquiries through our Contact Sales pages
Started:
monitoring
On 1 June 2026, between 11:00 and 14:50 UTC, a subset of customers experienced intermittent issues submitting inquiries through our Contact Sales pages. The issue has been resolved, and all services are operating normally.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 2026
Service Degradation Affecting Zoom Support Website
Started:
monitoring
A service degradation affecting Zoom Support Website has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation affecting Zoom Support Website.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available.
We appreciate your patience as we work to resolve this issue.
Service Degradation with Live Transcription and Call Summary in the Australia Region
Started:
monitoring
On 5/29/2026 between 00:04 UTC and 00:41 UTC Live Transcription and Call Summary in the Australia region was degraded for a subset of users. The issue has been resolved and service has been restored.
Service Degradation Affecting Zoom AI Companion in United States
Started:
monitoring
Our team will continue to monitor the situation closely and keep you informed of any further developments.
monitoring
On May 28, 2026, between 14:59 - 15:24 UTC, a subset of users may have experienced issues with Zoom AI Companion.
This incident has been resolved and the affected services have been restored.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Support Website
Started:
monitoring
A service degradation affecting Zoom Support Website has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of a service degradation affecting Zoom Support Website.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Support Website.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements.
Started:
monitoring
A service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.
Started:
monitoring
GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs.
monitoring
GIFs remain enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). Users may need to re-login to use GIFs. We will provide updates as more information becomes available.
identified
GIFs remains enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.
identified
GIFs have been re-enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.
Thank you for your patience.
identified
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend.
We will provide updates as more information becomes available.
Thank you for your patience.
identified
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend.
We will provide updates as more information becomes available.
Thank you for your patience.
identified
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend.
We will provide updates as more information becomes available.
Thank you for your patience.
identified
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend.
We will provide updates as more information becomes available.
Thank you for your patience.
identified
We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
identified
We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
identified
We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
identified
We are still investigating the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat.
Users may be unable to search or send GIFs.
Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
monitoring
The issue affecting Giphy in Zoom Chat and Zoom In-Meeting Chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
identified
Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
identified
We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
identified
Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with Giphy.
Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affected Zoom Revenue Accelerator's Outbound Calls in Japan Region.
Started:
monitoring
On 05/25/2026, Between 07:39 UTC and 10:19 UTC, Users may have experienced issues with Zoom Revenue Accelerator's Outbound Calls in Japan Region.
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Translations and Transcriptions of Zoom Rooms in Japan Region.
Started:
monitoring
We have successfully resolved a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region.
Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts were affected.
We will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region.
Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We apprec...
investigating
We are currently investigating a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region.
Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience ...
Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region
Started:
monitoring
The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region.
We appreciate your patience as we work to resolve this issue.
identified
We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with presence interoperability feature for a subset of users.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.
Started:
monitoring
On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced inbound and outbound calls drop with Zoom Contact Center in North America region.
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Contact Center SMS in US Region
Started:
monitoring
On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region.
We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation affecting multiple Services in the North America region
Started:
monitoring
We have successfully restored all affected services. We apologies for the service interruption and will be monitoring closely.
identified
We have successfully identified the root cause affecting multiple services in the North America region.
Several services have restored and we are actively investigating restoration for the remaining services.
Thank you for your patience.
identified
We have successfully identified the root cause affecting multiple services in the North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
identified
We have successfully identified the root cause affecting multiple services in the North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating a service degradation with multiple services in the North America region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.
Started:
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause of an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
This incident will impact only AT&T and Verizon subscribers. Our team is actively working with the vendor on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Web Zoom Mail and Web Calendar Services.
Started:
monitoring
The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
monitoring
The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.
Started:
monitoring
A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Mail, Scheduler and Calendar services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Users may have experienced intermittent issues with accessing the zoom.com homepage.
Started:
monitoring
On 05/16/2026, Between 06:55 UTC to 07:38 UTC, Users may have experienced intermittent issues with accessing the zoom.com homepage. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting a Subset of Users in Web Mail and Calendar
Started:
monitoring
The service degradation affecting Web mail has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We have fixed the issue where a subset of users may have experienced issues with Web calendar.
We continue to work on the fix for Web Mail issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
identified
We have successfully identified the root cause affecting a subset of users in Web Mail and Calendar.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with a subset of users in Web Mail and Calendar.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Inbound and Outbound SMS Messages for a Subset of users in Australia
Started:
monitoring
The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting inbound and outbound SMS messages affecting a subset of users in Australia.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with inbound and outbound SMS messages affecting a subset of users in Australia .
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
Started:
monitoring
The service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Healthcare Integration in North America Region.
Started:
monitoring
The issue affecting users' ability to schedule and list medical appointments in North America region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region.
Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Doc Services in United States
Started:
monitoring
The service degradation affecting Zoom Doc Services has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Doc Services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Doc Services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom Rooms incorrectly showing as offline in dashboard.
Started:
monitoring
During a recent maintenance operation Zoom Rooms may have appeared offline in the dashboard causing alerts to be triggered however the Zoom Rooms themselves did remain online despite the alerts being sent. There was no impact to end users.
April 2026
Service Degradation Affecting Zoom Clinical Notes in United States
Started:
monitoring
Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Thank you for your patience.
identified
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes.
We are actively working with vendor partner to resolve the issue.
We will share updates as soon as they become available.
Service Degradation Affecting Zoom Services in Canada.
Started:
monitoring
On April 28, between 04:50 UTC - 05:37 UTC Users might have experienced issue using Zoom services in Canada. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Contact Center in Europe region
Started:
monitoring
On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region
This incident has been resolved and the affected services have been restored.
Service Degradation in Zoom Virtual Agent - Voice bot in North America region
Started:
monitoring
The issue affecting Zoom Virtual Agent - Voice bot in North America region from 06:32 AM PDT to 07:13 AM PDT (April 23) has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Phone Services in North America.
Started:
monitoring
The issue affecting Zoom Phone Services in North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation affecting Zoom Phone Services in North America.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Transcriptions in Zoom Client 7.0.0 and Above
Started:
monitoring
The issue affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continue to work on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Client 7.0.2 users to view live transcriptions in Meetings.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting SMS Delivery in North America Region.
Started:
monitoring
The service degradation impacting SMS Delivery in North America region has been successfully resolved by our vendor and a downstream carrier. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause of a service degradation impacting SMS Delivery in North America region.
We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation impacting SMS Delivery in North America region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.
Started:
monitoring
The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany.
Started:
monitoring
The issue preventing users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause preventing users with WEBRTC 2.0 feature with joining meetings in Amsterdam and Germany.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation affecting Trimming Meeting Recording in Europe Region
Started:
monitoring
The issue affecting trimming Meeting Recordings for subset of users in Europe region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation impacting Trimming Meeting Recordings for subset of users in Europe region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region
Started:
monitoring
On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. Will continue to monitor the services.
This incident has been resolved and the affected services have been restored. Thank you for your patience.
investigating
On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region.
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Blog and Contact Us Webpages.
Started:
investigating
We are currently investigating a service degradation affecting Zoom Blog and Contact Us webpages.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Meetings via Web Client in Saudi Arabia.
Started:
monitoring
The issue preventing users from joining meetings via Web client in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation affecting users ability to join Zoom meetings via web client in Saudi Arabia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region.
Started:
monitoring
On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region.
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting A Subset of Users with Zoom Chat in the North America Region
Started:
monitoring
The service degradation affecting a subset of users with Zoom Chat in the North America Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our teams continue to actively work towards a resolution. An update will be provided when more information becomes available.
identified
Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause affecting a subset of users using Zoom Chat in the North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
March 2026
Service Degradation Affecting Zoom Phone Outbound Calls in India.
Started:
monitoring
The issue affecting Zoom Phone Outbound Calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Phone Outbound Calls in India.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Phone Outbound Calls in India.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Issue affecting Zoom Phone Outbound calls in Hyderabad Region
Started:
monitoring
On 2026-03-31 11:08 to 12:25 UTC users might have experienced issues with Zoom Phone outbound calls in the Hyderabad region. We have successfully resolved this issue. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration
Started:
identified
We have identified an issue with our vendor partner impacting Zoom Phone and Zoom Contact Center PCI integration.
We are actively working with our vendor partner to resolve the issue.
We will share updates as soon as they become available.
investigating
We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation affecting a subset of admins using Workspace Reservation Dashboard
Started:
monitoring
The service degradation affecting Zoom Workspace Reservation Dashboard data has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
identified
We have successfully identified an issue affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We continue to investigate service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America
Started:
monitoring
The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.
identified
We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Chat File Uploads Intermittently in the APAC Region
Started:
investigating
We are currently investigating a service degradation Affecting Zoom Chat File Uploads Intermittently in the APAC Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions
Started:
monitoring
The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.
Started:
monitoring
On 03/18/2026, Between 7:25 UTC to 8:05 UTC, users may have experienced issues with accessing some of the webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.
This incident has been resolved and the affected services have been restored.
Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.
Started:
monitoring
Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.
Service Degradation Affecting Zoom AIC and Zoom Virtual Agent in US region.
Started:
monitoring
The service degradation affecting Zoom AIC and Zoom Virtual Agent in US region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
identified
We have successfully identified the root cause affecting Zoom AIC and Zoom Virtual Agent in US region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
investigating
We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Real Time Media Streams (RTMS)
Started:
monitoring
The service degradation affecting Real Time Media Stream has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continues to work on a resolution. An update will be provided when more information becomes available.
Thank you for your patience.
identified
We have successfully identified the root cause affecting Real Time Media Streams.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with Real Time Media Streams.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Services in Saudi Arabia
Started:
monitoring
The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Services in Saudi Arabia
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting 3rd Party Integration with Zoom AI Companion.
Started:
monitoring
The service degradation affecting 3rd party integration with Zoom AI Companion has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of service degradation affecting 3rd party integration with Zoom AI Companion.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting 3rd party integration with Zoom AI Companion.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.