New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Zoom Outage History

Uptime record, past incidents, and downtime history for Zoom.

Checking current status...
28.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 20% 25 20
April 2026 46.7% 30 16
March 2026 19.4% 31 25
February 2026 20% 5 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Service Degradation Affected Zoom Revenue Accelerator's Outbound Calls in Japan Region.
minor

Started: May 25, 10:59 AM

monitoring
On 05/25/2026, Between 07:39 UTC and 10:19 UTC, Users may have experienced issues with Zoom Revenue Accelerator's Outbound Calls in Japan Region. This incident has been resolved and the affected services have been restored.
May 25, 10:59 AM
Service Degradation Affecting Translations and Transcriptions of Zoom Rooms in Japan Region.
minor

Started: May 25, 10:51 AM

monitoring
We have successfully resolved a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts were affected. We will continue to monitor the situation closely and keep you informed of any further developments.
May 25, 11:21 AM
identified
We have successfully identified the root cause of a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We apprec...
May 25, 10:52 AM
investigating
We are currently investigating a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience ...
May 25, 10:51 AM
Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region
minor

Started: May 22, 7:31 PM

monitoring
The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 23, 4:04 AM
identified
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.
May 23, 2:12 AM
identified
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.
May 23, 12:12 AM
identified
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.
May 22, 10:06 PM
identified
We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 22, 7:34 PM
investigating
We are currently investigating a service degradation with presence interoperability feature for a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 22, 7:31 PM
Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.

Started: May 21, 4:40 PM

monitoring
On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced inbound and outbound calls drop with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.
May 21, 4:40 PM
Service Degradation Affecting Zoom Contact Center SMS in US Region
minor

Started: May 21, 8:38 AM

monitoring
On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
May 21, 8:38 AM
Service Degradation affecting multiple Services in the North America region
minor

Started: May 20, 8:33 PM

monitoring
We have successfully restored all affected services. We apologies for the service interruption and will be monitoring closely.
May 20, 9:22 PM
identified
We have successfully identified the root cause affecting multiple services in the North America region. Several services have restored and we are actively investigating restoration for the remaining services. Thank you for your patience.
May 20, 9:13 PM
identified
We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 20, 9:06 PM
investigating
We are continuing to investigate this issue.
May 20, 9:01 PM
investigating
We are continuing to investigate this issue.
May 20, 9:00 PM
investigating
We are continuing to investigate this issue.
May 20, 8:58 PM
identified
We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 20, 8:54 PM
investigating
We are continuing to investigate this issue.
May 20, 8:42 PM
investigating
We are currently investigating a service degradation with multiple services in the North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 20, 8:33 PM
Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.
minor

Started: May 19, 4:03 AM

identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
May 22, 10:19 PM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made.
May 22, 6:07 AM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 21, 6:00 PM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 21, 6:05 AM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 21, 12:01 AM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 20, 5:33 PM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 20, 11:32 AM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 20, 5:31 AM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 20, 1:37 AM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 19, 12:07 PM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 19, 8:05 AM
identified
Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 19, 6:03 AM
identified
We have successfully identified the root cause of an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. This incident will impact only AT&T and Verizon subscribers. Our team is actively working with the vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 19, 4:03 AM
investigating
We are currently investigating an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 19, 3:56 AM
Service Degradation Affecting Web Zoom Mail and Web Calendar Services.
minor

Started: May 18, 6:08 PM

monitoring
The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 23, 7:10 AM
monitoring
The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 22, 6:09 AM
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 22, 5:42 AM
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 21, 4:59 PM
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 21, 4:59 AM
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 20, 9:05 PM
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 20, 11:38 AM
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 20, 3:11 AM
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 19, 7:04 PM
identified
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 19, 10:55 AM
identified
We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 19, 2:54 AM
investigating
The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 19, 12:39 AM
investigating
We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 18, 6:08 PM
Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.
minor

Started: May 16, 2:24 PM

monitoring
A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 16, 3:52 PM
identified
We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 16, 2:28 PM
investigating
We are currently investigating a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 16, 2:24 PM
Users may have experienced intermittent issues with accessing the zoom.com homepage.

Started: May 16, 7:46 AM

monitoring
On 05/16/2026, Between 06:55 UTC to 07:38 UTC, Users may have experienced intermittent issues with accessing the zoom.com homepage. This incident has been resolved and the affected services have been restored.
May 16, 7:46 AM
Service Degradation Affecting a Subset of Users in Web Mail and Calendar
minor

Started: May 12, 11:01 PM

monitoring
The service degradation affecting Web mail has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 17, 8:27 AM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 17, 7:00 AM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 16, 11:03 PM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 16, 3:03 PM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 16, 7:04 AM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 15, 10:59 PM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 15, 11:58 AM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 15, 3:08 AM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 14, 7:00 PM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 14, 10:54 AM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 14, 2:55 AM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 13, 5:56 PM
identified
We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 13, 9:18 AM
identified
We have fixed the issue where a subset of users may have experienced issues with Web calendar. We continue to work on the fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 13, 5:02 AM
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 13, 3:54 AM
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 13, 2:54 AM
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 13, 1:54 AM
identified
We have successfully identified the root cause affecting a subset of users in Web Mail and Calendar. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 13, 12:53 AM
investigating
We are currently investigating a service degradation with a subset of users in Web Mail and Calendar. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 12, 11:01 PM
Service Degradation Affecting Inbound and Outbound SMS Messages for a Subset of users in Australia
minor

Started: May 11, 11:19 PM

monitoring
The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 12, 12:24 AM
identified
We have successfully identified the root cause affecting inbound and outbound SMS messages affecting a subset of users in Australia. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 11, 11:44 PM
investigating
We are currently investigating a service degradation with inbound and outbound SMS messages affecting a subset of users in Australia . Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 11, 11:19 PM
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
minor

Started: May 11, 6:04 AM

monitoring
The service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 11, 6:24 AM
investigating
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 11, 6:04 AM
Service Degradation Affecting Zoom Healthcare Integration in North America Region.
minor

Started: May 9, 10:36 AM

monitoring
The issue affecting users' ability to schedule and list medical appointments in North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 9, 2:53 PM
identified
We have successfully identified the root cause affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 9, 2:46 PM
investigating
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 9, 1:13 PM
investigating
We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 9, 11:37 AM
investigating
We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 9, 10:36 AM
Service Degradation Affecting Zoom Doc Services in United States
minor

Started: May 8, 2:47 PM

monitoring
The service degradation affecting Zoom Doc Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 8, 4:07 PM
identified
We have successfully identified the root cause affecting Zoom Doc Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 8, 3:44 PM
investigating
We are currently investigating a service degradation affecting Zoom Doc Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 8, 2:47 PM
Zoom Rooms incorrectly showing as offline in dashboard.

Started: May 8, 3:38 AM

monitoring
During a recent maintenance operation Zoom Rooms may have appeared offline in the dashboard causing alerts to be triggered however the Zoom Rooms themselves did remain online despite the alerts being sent. There was no impact to end users.
May 8, 3:38 AM
April 2026
Service Degradation Affecting Zoom Clinical Notes in United States
minor

Started: Apr 29, 3:45 PM

monitoring
Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
Apr 29, 6:45 PM
identified
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 29, 6:19 PM
identified
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 29, 5:16 PM
identified
We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes. We are actively working with vendor partner to resolve the issue. We will share updates as soon as they become available.
Apr 29, 3:45 PM
Service Degradation Affecting Zoom Services in Canada.

Started: Apr 28, 6:08 AM

monitoring
On April 28, between 04:50 UTC - 05:37 UTC Users might have experienced issue using Zoom services in Canada. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 28, 6:08 AM
Service Degradation Affecting Zoom Contact Center in Europe region

Started: Apr 27, 11:45 AM

monitoring
On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region This incident has been resolved and the affected services have been restored.
Apr 27, 11:45 AM
Service Degradation in Zoom Virtual Agent - Voice bot in North America region

Started: Apr 23, 3:14 PM

monitoring
The issue affecting Zoom Virtual Agent - Voice bot in North America region from 06:32 AM PDT to 07:13 AM PDT (April 23) has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 23, 3:14 PM
Service Degradation Affecting Zoom Phone Services in North America.
minor

Started: Apr 23, 4:11 AM

monitoring
The issue affecting Zoom Phone Services in North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 23, 4:28 AM
investigating
We are currently investigating a service degradation affecting Zoom Phone Services in North America. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 23, 4:11 AM
Service Degradation Affecting Live Transcriptions in Zoom Client 7.0.0 and Above
minor

Started: Apr 20, 6:05 AM

monitoring
The issue affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 20, 9:19 AM
identified
Our team continue to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 20, 8:14 AM
identified
We have successfully identified the root cause affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 20, 6:25 AM
investigating
We are currently investigating a service degradation affecting Zoom Client 7.0.2 users to view live transcriptions in Meetings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 20, 6:05 AM
Service Degradation Affecting SMS Delivery in North America Region.
minor

Started: Apr 18, 2:29 AM

monitoring
The service degradation impacting SMS Delivery in North America region has been successfully resolved by our vendor and a downstream carrier. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 18, 7:12 AM
identified
We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 18, 5:44 AM
identified
We have successfully identified the root cause of a service degradation impacting SMS Delivery in North America region. We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 18, 3:59 AM
investigating
We are currently investigating a service degradation impacting SMS Delivery in North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 18, 2:29 AM
Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.
minor

Started: Apr 16, 4:24 PM

monitoring
The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 16, 8:40 PM
identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 7:41 PM
identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 6:41 PM
identified
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 5:44 PM
identified
We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 4:24 PM
Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany.
minor

Started: Apr 16, 7:12 AM

monitoring
The issue preventing users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 16, 9:02 AM
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 8:30 AM
identified
We have successfully identified the root cause preventing users with WEBRTC 2.0 feature with joining meetings in Amsterdam and Germany. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 7:16 AM
investigating
We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 16, 7:12 AM
Service degradation affecting Trimming Meeting Recording in Europe Region
minor

Started: Apr 14, 4:18 PM

monitoring
The issue affecting trimming Meeting Recordings for subset of users in Europe region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 14, 5:27 PM
investigating
We are currently investigating a service degradation impacting Trimming Meeting Recordings for subset of users in Europe region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 14, 4:18 PM
Service Degradation Affecting Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region
maintenance

Started: Apr 14, 1:31 PM

monitoring
On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. Will continue to monitor the services. This incident has been resolved and the affected services have been restored. Thank you for your patience.
Apr 14, 1:34 PM
investigating
On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. This incident has been resolved and the affected services have been restored.
Apr 14, 1:31 PM
Service Degradation Affecting Zoom Blog and Contact Us Webpages.
minor

Started: Apr 11, 9:01 AM

investigating
We are currently investigating a service degradation affecting Zoom Blog and Contact Us webpages. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 11, 9:01 AM
Service Degradation Affecting Zoom Meetings via Web Client in Saudi Arabia.
minor

Started: Apr 9, 4:19 AM

monitoring
The issue preventing users from joining meetings via Web client in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 9, 4:39 AM
investigating
We are currently investigating a service degradation affecting users ability to join Zoom meetings via web client in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 9, 4:19 AM
Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region.

Started: Apr 4, 8:22 AM

monitoring
On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region. This incident has been resolved and the affected services have been restored.
Apr 4, 8:22 AM
Service Degradation Affecting A Subset of Users with Zoom Chat in the North America Region
minor

Started: Apr 1, 9:24 PM

monitoring
The service degradation affecting a subset of users with Zoom Chat in the North America Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 4, 4:40 AM
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 3, 9:53 PM
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 3, 12:57 PM
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 3, 4:53 AM
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 3, 12:53 AM
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 8:21 PM
identified
Our teams continue to actively work towards a resolution. An update will be provided when more information becomes available.
Apr 2, 6:03 PM
identified
Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 1:51 PM
identified
Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 8:28 AM
identified
We have successfully identified the root cause affecting a subset of users using Zoom Chat in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 6:20 AM
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 2, 4:53 AM
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 2, 3:59 AM
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 2, 2:55 AM
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 2, 1:52 AM
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 2, 12:51 AM
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 11:21 PM
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 10:46 PM
investigating
We continue to investigate service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 10:07 PM
investigating
We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 9:24 PM
March 2026
Service Degradation Affecting Zoom Phone Outbound Calls in India.
minor

Started: Mar 31, 1:38 PM

monitoring
The issue affecting Zoom Phone Outbound Calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 31, 3:17 PM
identified
We have successfully identified the root cause affecting Zoom Phone Outbound Calls in India. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 31, 1:45 PM
investigating
We are currently investigating a service degradation affecting Zoom Phone Outbound Calls in India. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 31, 1:38 PM
Issue affecting Zoom Phone Outbound calls in Hyderabad Region

Started: Mar 31, 12:36 PM

monitoring
On 2026-03-31 11:08 to 12:25 UTC users might have experienced issues with Zoom Phone outbound calls in the Hyderabad region. We have successfully resolved this issue. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 31, 12:36 PM
Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration
minor

Started: Mar 30, 4:55 PM

identified
We have identified an issue with our vendor partner impacting Zoom Phone and Zoom Contact Center PCI integration. We are actively working with our vendor partner to resolve the issue. We will share updates as soon as they become available.
Mar 30, 5:01 PM
investigating
We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 30, 4:55 PM
Service degradation affecting a subset of admins using Workspace Reservation Dashboard
minor

Started: Mar 27, 3:53 AM

monitoring
The service degradation affecting Zoom Workspace Reservation Dashboard data has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 27, 10:21 AM
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Mar 27, 9:32 AM
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Mar 27, 8:32 AM
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Mar 27, 7:01 AM
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Mar 27, 5:49 AM
identified
We have successfully identified an issue affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 27, 4:46 AM
investigating
We continue to investigate service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 27, 4:27 AM
investigating
We are currently investigating service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 27, 3:53 AM
Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America
minor

Started: Mar 26, 9:42 PM

monitoring
The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.
Mar 26, 10:34 PM
identified
We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.
Mar 26, 9:42 PM
Service Degradation Affecting Zoom Chat File Uploads Intermittently in the APAC Region
minor

Started: Mar 22, 10:52 PM

investigating
We are currently investigating a service degradation Affecting Zoom Chat File Uploads Intermittently in the APAC Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 22, 10:52 PM
Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions
minor

Started: Mar 19, 9:39 PM

monitoring
The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 19, 9:59 PM
identified
We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 19, 9:47 PM
investigating
We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 19, 9:39 PM
Service Degradation Affecting Webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.

Started: Mar 18, 8:26 AM

monitoring
On 03/18/2026, Between 7:25 UTC to 8:05 UTC, users may have experienced issues with accessing some of the webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics. This incident has been resolved and the affected services have been restored.
Mar 18, 8:26 AM
Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.

Started: Mar 18, 4:43 AM

monitoring
Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.
Mar 18, 4:43 AM
Service Degradation Affecting Zoom AIC and Zoom Virtual Agent in US region.
minor

Started: Mar 17, 2:30 AM

monitoring
The service degradation affecting Zoom AIC and Zoom Virtual Agent in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 17, 7:38 AM
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 17, 6:35 AM
identified
We have successfully identified the root cause affecting Zoom AIC and Zoom Virtual Agent in US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 17, 5:18 AM
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 17, 4:50 AM
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 17, 3:54 AM
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 17, 3:14 AM
investigating
We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 17, 2:30 AM
Service Degradation Affecting Real Time Media Streams (RTMS)
minor

Started: Mar 16, 5:37 PM

monitoring
The service degradation affecting Real Time Media Stream has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 16, 7:42 PM
identified
Our team continues to work on a resolution. An update will be provided when more information becomes available. Thank you for your patience.
Mar 16, 6:48 PM
identified
We have successfully identified the root cause affecting Real Time Media Streams. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 16, 5:49 PM
investigating
We are currently investigating a service degradation with Real Time Media Streams. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 16, 5:37 PM
Service Degradation Affecting Zoom Services in Saudi Arabia
minor

Started: Mar 13, 5:13 PM

monitoring
The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 13, 5:32 PM
identified
We have successfully identified the root cause affecting Zoom Services in Saudi Arabia Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 13, 5:23 PM
investigating
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 13, 5:13 PM
Service Degradation Affecting 3rd Party Integration with Zoom AI Companion.
minor

Started: Mar 12, 3:10 PM

monitoring
The service degradation affecting 3rd party integration with Zoom AI Companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 12, 4:03 PM
identified
We have successfully identified the root cause of service degradation affecting 3rd party integration with Zoom AI Companion. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 12, 3:59 PM
investigating
We are currently investigating a service degradation affecting 3rd party integration with Zoom AI Companion. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 12, 3:10 PM
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