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40%of 50 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
45.8%
24
13
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Service Degradation Affecting Meeting Summaries Via Email.
The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are continuing to work on a fix for this issue.
identified
We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Service Degradation Affecting Zoom Website in UK region
The service degradation affecting Zoom Website in UK region has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further updates.
investigating
We are currently investigating a service degradation affecting Zoom Website in UK region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion
A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion.
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation with Zoom Clips affecting a subset of users has been successfully resolved.
Please see the following KB article for details on the workaround.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
identified
We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users.
This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated.
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with Zoom Clips affecting a subset of users.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation with Zoom Scheduler has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Scheduler for a subset of users.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with Zoom Scheduler affecting a subset of users.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation affecting calendar provisioning for new users has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further updates.
identified
We have identified the service degradation where new users may be experiencing issues with calendar provisioning.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Slides Generation in US Region
The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further developments.
identified
We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
The service degradation with ZoomMate has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting ZoomMate services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with ZoomMate services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.
The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation with Zoom Rooms Management and Workspaces Management.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation affecting Developer Documentation Website
The service degradation with Developer Documentation Website has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting users ability to access documentation from the Developer Documentation Website.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users ability to access documentation from Developer Documentation Website.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Legacy Incident Archive
106 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Service Degradation Affecting Webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.
Source not attested
Last archived state: resolved
View archived record details
monitoring
On 03/18/2026, Between 7:25 UTC to 8:05 UTC, users may have experienced issues with accessing some of the webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.
This incident has been resolved and the affected services have been restored.
Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.
Source not attested
Last archived state: resolved
View archived record details
monitoring
Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.
Service Degradation Affecting Zoom AIC and Zoom Virtual Agent in US region.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom AIC and Zoom Virtual Agent in US region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
identified
We have successfully identified the root cause affecting Zoom AIC and Zoom Virtual Agent in US region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
investigating
We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Real Time Media Streams (RTMS)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Real Time Media Stream has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continues to work on a resolution. An update will be provided when more information becomes available.
Thank you for your patience.
identified
We have successfully identified the root cause affecting Real Time Media Streams.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation with Real Time Media Streams.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Services in Saudi Arabia
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Services in Saudi Arabia
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting 3rd Party Integration with Zoom AI Companion.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting 3rd party integration with Zoom AI Companion has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause of service degradation affecting 3rd party integration with Zoom AI Companion.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
investigating
We are currently investigating a service degradation affecting 3rd party integration with Zoom AI Companion.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
