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Zoom Outage History

Daily provider-status observations and published incident history for Zoom.

Under maintenance

Zoom is reporting under maintenance. Verified . Official provider source.

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40% of 50 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 45.8% 24 13

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Service Degradation Affecting Zoom for Google Workspace Add-On
minor Observed active window 4h 32m

View incident details and source

Started:

Integrations/Calendar/Plug-In/Add-In
monitoring
The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We have successfully identified the root cause affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
September 2026
Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.
minor Observed active window 1h 24m

View incident details and source

Started:

Zoom Clips Zoom Canvas My Notes Zoom Sheets
monitoring
The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Customer with Polycom Devices Going Offline
minor Observed active window 4m

View incident details and source

Started:

Devices (Softphones/Deskphones)
investigating
We are currently investigating a service degradation with a subset of users with Polycom devices going offline. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Customer Using Polycom Devices Going Offline
minor Observed active window 346h 59m

View incident details and source

Started:

Devices (Softphones/Deskphones)
monitoring
The issue affecting customers using Polycom devices going offline has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
A significant number of Polycom devices are back online, and service has been restored for the majority of affected users. We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline. We will continue to monitor the service closely and provide further updates as progress is made. Thank you for your patience and understanding.
identified
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified. We will keep you informed with timely updates as progress is made.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
investigating
We are currently investigating a service degradation with a subset of users with Polycom devices going offline. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Transcription Services.
minor Observed active window 6h 12m

View incident details and source

Started:

Live Transcription
monitoring
The service degradation affecting Live Transcription services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation affecting Live Transcription Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
minor Observed active window 2h 25m

View incident details and source

Started:

Calling (Inbound/Outbound) Voice (Inbound/Outbound)
monitoring
The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. We are actively working with our carrier partner to resolve the issue. We will share updates as soon as they become available.
investigating
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Transcription Services.
minor Observed active window 2h 7m

View incident details and source

Started:

Live Transcription
monitoring
The service degradation affecting Live Transcription services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation affecting Live Transcription Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
investigating
We are currently investigating a service degradation with Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Apple Login for Zoom Sign-in.
minor Observed active window 23h 42m

View incident details and source

Started:

Zoom Meetings
monitoring
The issue affecting a subset of users with Apple Login for Zoom Sign-in has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region
minor Observed active window 49m

View incident details and source

Started:

Chat Agent AI Expert Assist
monitoring
The issue affecting Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0 functionality has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have identified the service degradation where users may be experiencing issues with Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Service Degradation Affecting Zoom Phone Outbound Calls in China Region
minor Observed active window 34m

View incident details and source

Started:

Calling (Inbound/Outbound)
monitoring
The issue affecting Zoom Phone outbound calls has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Legacy Incident Archive

106 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Service Degradation Affecting Zoom Meetings via Web Client in Saudi Arabia.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue preventing users from joining meetings via Web client in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigating
We are currently investigating a service degradation affecting users ability to join Zoom meetings via web client in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region.
Source not attested
Last archived state: resolved
View archived record details
monitoring
On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting A Subset of Users with Zoom Chat in the North America Region
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting a subset of users with Zoom Chat in the North America Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our teams continue to actively work towards a resolution. An update will be provided when more information becomes available.
identified
Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identified
We have successfully identified the root cause affecting a subset of users using Zoom Chat in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigating
We continue to investigate service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
March 2026
Service Degradation Affecting Zoom Phone Outbound Calls in India.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting Zoom Phone Outbound Calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting Zoom Phone Outbound Calls in India. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation affecting Zoom Phone Outbound Calls in India. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Issue affecting Zoom Phone Outbound calls in Hyderabad Region
Source not attested
Last archived state: resolved
View archived record details
monitoring
On 2026-03-31 11:08 to 12:25 UTC users might have experienced issues with Zoom Phone outbound calls in the Hyderabad region. We have successfully resolved this issue. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration
minor Source not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue with our vendor partner impacting Zoom Phone and Zoom Contact Center PCI integration. We are actively working with our vendor partner to resolve the issue. We will share updates as soon as they become available.
investigating
We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service degradation affecting a subset of admins using Workspace Reservation Dashboard
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom Workspace Reservation Dashboard data has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
identified
We have successfully identified an issue affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We continue to investigate service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigating
We are currently investigating service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.
identified
We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Chat File Uploads Intermittently in the APAC Region
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating a service degradation Affecting Zoom Chat File Uploads Intermittently in the APAC Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigating
We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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