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Veriff Outage History

Daily provider-status observations and published incident history for Veriff.

Operational

Veriff is operational. Verified . Official provider source.

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94.4% of 54 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 96.4% 28 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Our service is experiencing issues
minor Observed active window 2h 19m

View incident details and source

Started:

Verification Decisions Verification Decisions Verification Decisions
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
September 2026
Our service is experiencing issues
minor Observed active window 8h 7m

View incident details and source

Started:

Verification Decisions Verification Decisions Verification Decisions
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
An issue has been identified with one of our third party providers causing an increase in auto verification decision times in our US regions.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
August 2026
Our service is experiencing issues
minor Observed active window 1h 23m

View incident details and source

Started:

Verification Decisions Verification Decisions Verification Decisions
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are investigating degraded performance affecting Verification Decisions for a small subset of verifications in the US region. Our team has identified the contributing issue and redirected new traffic to a healthy environment. A limited number of in-progress verifications in the US region may experience delayed decisions. We will provide an update shortly.
identified
We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.

Legacy Incident Archive

21 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Our service is experiencing issues
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Hmm. Something seems to be up with Verification Flow We are checking it out and will update you shortly. Sorry for the inconvenience!
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