Current answer
Veriff experienced a minor incident: Our service is experiencing issues. ServiceAlert observed recovery on Aug 31, 2026.
Looking for an update now? Check the current status, or follow Veriff for future changes.
Incident Lifecycle
Affected Components
Verification Decisions
Verification Decisions
Verification Decisions
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 31, 2026 at 9:55 PM UTC
Identified
We are investigating degraded performance affecting Verification Decisions for a small subset of verifications in the US region.
Our team has identified the contributing issue and redirected new traffic to a healthy environment. A limited number of in-progress verifications in the US region may experience delayed decisions. We will provide an update shortly.
Our team has identified the contributing issue and redirected new traffic to a healthy environment. A limited number of in-progress verifications in the US region may experience delayed decisions. We will provide an update shortly.
Aug 31, 2026 at 9:18 PM UTC
Identified
We are currently investigating potential degraded performance with Verification Decisions.
Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
Aug 31, 2026 at 8:46 PM UTC
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