Current answer
Veriff experienced a minor incident: Our service is experiencing issues. ServiceAlert observed recovery on Sep 4, 2026.
Looking for an update now? Check the current status, or follow Veriff for future changes.
Incident Lifecycle
Affected Components
Verification Decisions
Verification Decisions
Verification Decisions
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Sep 3, 2026 at 11:02 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 3, 2026 at 10:36 PM UTC
Identified
An issue has been identified with one of our third party providers causing an increase in auto verification decision times in our US regions.
Sep 3, 2026 at 10:34 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 3, 2026 at 10:30 PM UTC
Investigating
We are currently investigating potential degraded performance with Verification Decisions.
Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
Sep 3, 2026 at 10:18 PM UTC
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