New Multi-region uptime checks and custom-domain status pages

Our service is experiencing issues

Minor Impact Resolved Duration: 2h 19m October 1, 2026
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Current answer

Veriff experienced a minor incident: Our service is experiencing issues. ServiceAlert observed recovery on Oct 1, 2026.

Official Veriff status page Current Veriff status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Verification Decisions Verification Decisions Verification Decisions

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 1, 2026 at 8:19 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 1, 2026 at 8:19 AM UTC
Investigating
We are currently investigating potential degraded performance with Verification Decisions.

Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
Oct 1, 2026 at 8:05 AM UTC
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