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Veriff Outage History

Uptime record, past incidents, and downtime history for Veriff.

Checking current status...
76.9% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 80% 25 5
April 2026 80% 30 6
March 2026 74.2% 31 8
February 2026 60% 5 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Our service is experiencing issues
minor

Started: May 19, 7:45 AM

monitoring
Hello! We wanted to to inform you that our session expiry is currently experiencing issues, which prevents sessions from getting expired/abandoned once the sessions is past it's validity date. Please also note that decision webhooks notifying about expired/abandoned sessions are also not being sent because of this issue at hand The root cause of the issue was already identified, further impact mitigated and we are waiting for the session backlog to clear out. We will keep you posted on new...
May 19, 7:45 AM
April 2026
Our service is experiencing issues
minor

Started: Apr 24, 2:18 PM

monitoring
The fix has been successfully deployed. While services have returned to operational, our team is actively monitoring system performance and alerts for the next few hours to ensure total stability. We appreciate your patience while we verify the resolution.
Apr 24, 3:30 PM
identified
The root cause of the issue has been identified. Our team is prioritized on deploying a fix.
Apr 24, 2:32 PM
investigating
We are currently investigating potential degraded performance with INE/ CURP 2.0 validation check. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
Apr 24, 2:18 PM
Our service is experiencing issues
minor

Started: Apr 22, 4:12 PM

monitoring
The fix has been successfully deployed. While services have returned to operational, our team is actively monitoring system performance and alerts for the next few hours to ensure total stability. We appreciate your patience while we verify the resolution.
Apr 22, 4:37 PM
identified
The root cause of the issue has been identified. Our team is prioritized on deploying a fix.
Apr 22, 4:14 PM
investigating
Thank you for your patience. We have identified the components with the issue. Our team is actively investigating the root cause, and we will share a status update shortly.
Apr 22, 4:12 PM
Our service is experiencing issues
minor

Started: Apr 22, 12:16 PM

monitoring
The fix has been successfully deployed. While services have returned to operational, our team is actively monitoring system performance and alerts for the next few hours to ensure total stability. We appreciate your patience while we verify the resolution.
Apr 22, 12:46 PM
investigating
We are currently investigating potential degraded performance with API. Our team is working on identifying root cause of the issue that is contributing to increased latency/ errors on requests to public API and will provide an update shortly.
Apr 22, 12:16 PM
Our service is experiencing issues
minor

Started: Apr 20, 4:38 PM

monitoring
We are continuing to monitor for any further issues.
Apr 20, 6:22 PM
monitoring
The fix has been successfully deployed. While services have returned to operational, our team is actively monitoring system performance and alerts for the next few hours to ensure total stability. We appreciate your patience while we verify the resolution.
Apr 20, 6:15 PM
identified
The root cause of the issue has been identified. Our team is prioritized on deploying a fix.
Apr 20, 5:45 PM
investigating
We are continuing to investigate this issue.
Apr 20, 4:44 PM
investigating
Thank you for your patience. We have identified the components with the issue. Our team is actively investigating the root cause, and we will share a status update shortly.
Apr 20, 4:43 PM
investigating
We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected. We will provide an update on our findings as soon as possible.
Apr 20, 4:38 PM
Our service is experiencing issues
minor

Started: Apr 20, 9:04 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 20, 9:20 AM
identified
We are continuing to work on a fix for this issue.
Apr 20, 9:20 AM
identified
The issue has been identified and a fix is being implemented.
Apr 20, 9:17 AM
investigating
We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected. We will provide an update on our findings as soon as possible.
Apr 20, 9:04 AM
Our service is experiencing issues
minor

Started: Apr 13, 9:46 PM

monitoring
We are continuing to monitor for any further issues.
Apr 13, 11:35 PM
monitoring
The fix has been successfully deployed. While services have returned to operational, our team is actively monitoring system performance and alerts for the next few hours to ensure total stability. We appreciate your patience while we verify the resolution.
Apr 13, 11:12 PM
investigating
We are continuing to investigate this issue.
Apr 13, 10:46 PM
investigating
We are continuing to investigate this issue.
Apr 13, 9:46 PM
investigating
Thank you for your patience. We have identified the components with the issue. Our team is actively investigating the root cause, and we will share a status update shortly.
Apr 13, 9:46 PM
March 2026
Our service is experiencing issues
minor

Started: Mar 25, 12:00 PM

identified
The issue has been identified and a fix is being implemented.
Mar 25, 12:46 PM
investigating
Hello! We have identified ongoing issues with our AML Screening webhooks, for which updated screening results do not contain any information on the found matches; Our teams are investigating the root cause of the issue and will start working on a fix as soon as possible. Sorry for the inconvenience and we will keep you updated!
Mar 25, 12:00 PM
Our service is experiencing issues
minor

Started: Mar 20, 1:32 AM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 20, 2:44 AM
investigating
Hmm. Something seems to be up with the API We are checking it out and will update you shortly. Sorry for the inconvenience!
Mar 20, 1:32 AM
Our service is experiencing issues
minor

Started: Mar 18, 4:58 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 18, 5:57 PM
identified
The issue has been identified and a fix is being implemented.
Mar 18, 5:50 PM
investigating
We are continuing to investigate this issue.
Mar 18, 5:18 PM
investigating
We are continuing to investigate this issue.
Mar 18, 5:13 PM
investigating
We are continuing to investigate this issue.
Mar 18, 5:10 PM
investigating
Hmm. Something seems to be up with Verification Flow We are checking it out and will update you shortly. Sorry for the inconvenience!
Mar 18, 4:58 PM
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