UserTesting Outage History

Uptime record, past incidents, and downtime history for UserTesting.

Checking current status...
82% uptime over 61 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 9Apr 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
April 2026 100% 10 0
March 2026 87.1% 31 4
February 2026 65% 20 7

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 61 Days)

Feb 9 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

March 2026
Screen Sharing not working for some participants taking Interaction Tests
minor

Started: Mar 18, 7:47 PM

identified
Due to the latest update in Chrome the extension for our newest experience (Interaction Tests) can have issues with screen sharing. We are aware and are working on a fix.
Mar 18, 7:47 PM
Issues with our Chrome extensions
major

Started: Mar 18, 7:47 PM

monitoring
A new Chrome extension for the New Test experience has been released. Users are encouraged to update their Chrome browser to the latest version to ensure everything works as expected.
Mar 20, 10:20 AM
identified
We’ve released a fix for the Classic Chrome extension. Work is still ongoing to resolve the issue with the New Test experience, and we’ll share another update as soon as it becomes available.
Mar 19, 2:44 PM
identified
We are continuing to work on a fix for this issue.
Mar 19, 12:21 PM
identified
We are currently experiencing issues with our Chrome extensions, and some participants may have trouble starting a test. If you are affected, please make sure you are using the latest version of Chrome. We are actively working on a fix and will share an update as soon as the issue is resolved.
Mar 18, 7:47 PM