Current answer
UserTesting experienced a minor incident: Tree Test and Card Sort. The provider currently marks this incident Investigating.
Looking for an update now? Check the current status, or follow UserTesting for future changes.
Incident Lifecycle
Affected Components
Dashboard
Incident Timeline
Investigating
We’ve temporarily taken IA Tree Test and Card Sort offline as a precaution while we fix a security vulnerability, and we have no evidence of exploitation or unauthorised data access. We expect them to be unavailable for an estimated 1-2 days.
Oct 21, 2026 at 8:14 PM UTC
Investigating
We’ve temporarily taken IA Tree Test and Card Sort offline as a precaution while we fix a security vulnerability, and we have no evidence of exploitation or unauthorised data access. We expect them to be unavailable for an estimated 1-2 days.
Oct 21, 2026 at 8:12 PM UTC
Was your business affected by this UserTesting outage?
Follow UserTesting and route available status alerts to email or a team channel.