Current answer
UserTesting experienced a minor incident: Delays in study response collection. The provider currently marks this incident Monitoring.
Looking for an update now? Check the current status, or follow UserTesting for future changes.
Incident Lifecycle
Affected Components
Test Distribution
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 21, 2026 at 12:18 PM UTC
Identified
We have identified an issue causing some delays in study response rates. We are actively working to resolve the issue and will share an update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.
Oct 21, 2026 at 9:06 AM UTC
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