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71.9%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
79.3%
29
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Multiple Regions - Agents and Solutions Management - Partial Outage
The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.
investigating
Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results.
We are investigating the issue and working toward a resolution.
A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.
JAPAN - Orchestrator - Robot logs are not showing up
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
monitoring
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
identified
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to mitigate the issue and will share updates as available.
investigating
We are investigating reports of an outage impacting HITL task creation failures for Maestro in US.
Impact: Users may be unable to create HITL tasks.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
US- Orchestrator - Intermittent errors and degraded performance in Orchestrator
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
investigating
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
[Europe, Japan, Australia] - [Orchestrator] - [Delays for ingestion of robot logs and search or display of the logs]
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
identified
We have identified the cause for an outage impacting ingestion of robot logs for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
investigating
We are investigating reports of an outage impacting [impacted functionality or user symptom] for Orchestrator in Europe.
Impact: Users may expect delays for ingestion of robot logs and/or search/display of the logs. No logs will be lost.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are monitoring connectivity and will update this page once stability is confirmed.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the issue as a network routing problem with a third-party service provider, affecting connectivity for our services hosted in the UAE. We are working with our upstream provider on resolution and will update progress here.
investigating
We are currently investigating this issue.
identified
We are observing degraded performance for services in UAE
Delays starting jobs on Cloud Robots in the US region
OrchestratorOrchestratorCloud Robots - VMCloud Robots - VM
monitoring
After further work on the issue, jobs on Cloud Robots in the US region are now starting normally. Jobs that were delayed earlier are being processed. We're continuing to monitor the service and will post another update once the issue is resolved.
monitoring
We've applied a fix for the issue that delayed jobs on Cloud Robots in the US region, and jobs are starting normally again. Jobs that were delayed are now being processed. We're monitoring to make sure the service stays stable and will post another update within 60 minutes.
investigating
Since about 15:05 UTC, some customers in the US region may see jobs that run on Cloud Robots take longer than usual to start, or stay in the Pending state. Jobs on your own robots are not affected, and neither are other regions.
We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
The Insights portal in the UAE region is now loading successfully following our rollback.
We are continuing to monitor the service to confirm stability and will provide a final update once we are confident the issue is fully resolved.
identified
We have identified a mitigation path and are beginning a rollback in the UAE region.
Users may continue to experience intermittent access issues with the Insights portal while this work is underway. We will provide another update once the rollback is complete.
investigating
We are currently investigating an outage affecting the Insights portal in the UAE region. Users in this region may be unable to access the portal or may experience failed page loads.
Our team is actively working to identify the cause and restore service. We will provide another update as soon as we have more information.
Agent failures and model selection issues across all regions
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Legacy Incident Archive
100 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Document Understanding Outage on GXP East US Region
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating degraded performance impacting Front-End Services in Document Understanding across GXP East US Region.
Impact: Users may notice timeouts when accessing the UI in GXP US.
Next update: Additional updates will be provided as more information becomes available.
Uipath Apps is facing outage in Delayed US region
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Mitigation has been applied and performance is improving for the issue.
We are monitoring closely to ensure stability.
identified
Team has made progress to fix underlying resource issue and is actively working to restore service.
identified
Team has identified an issue with an underlying resource and is actively working to restore service.
identified
Team is working on service restoration. We will update the status once mitigation is completed.
identified
We have identified the cause of the outage impacting Uipath Apps is facing outage in Delayed US region and are working on a fix.
Impact: Users may continue to be unable to access Uipath Apps and solutions dependent on Uipath Apps.
Team is working on service restoration.
AI Trust Layer Audit Log Degradation in the US Region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue impacting visibility of recent audit log records for AI Trust Layer in the US has been resolved.
The affected aggregation jobs are running successfully, and backfill processing has returned to normal. Audit log ingestion remained healthy throughout the incident.
We will continue to monitor service health. Thank you for your patience.
identified
The fix remains in place and the affected aggregation jobs are continuing to run successfully.
Impact: Users may still experience delayed visibility of recent records on the AI Trust Layer Audit Log page while the backfill continues. Audit log ingestion remains healthy.
Our teams are continuing to monitor the backfill progress and will share another update once audit log visibility has fully recovered.
identified
We have applied a fix and are seeing the affected aggregation jobs run successfully again.
Impact: Users may continue to experience delayed visibility of recent records on the AI Trust Layer Audit Log page while processing catches up. Audit log ingestion remains healthy.
Our teams are monitoring the backfill process and will share another update once audit log visibility has fully recovered.
identified
We have identified the cause of degraded performance impacting visibility of recent audit log records for AI Trust Layer in the US region.
Impact: Users may experience missing or delayed recent records on the AI Trust Layer Audit Log page. Audit log ingestion remains healthy.
Our teams are redeploying the affected service and will continue monitoring recovery. We will share another update as soon as service behavior has stabilized.
investigating
We are investigating reports of degraded performance impacting visibility of recent audit log records for AI Trust Layer in the US region.
Impact: Users may experience missing or delayed recent records on the AI Trust Layer Audit Log page. Audit log ingestion remains healthy.
Our teams are working to identify the cause and will share more details as the investigation progresses.
Degraded performance for Agent/Maestro LLM workflow runs in US region
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified that the degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region may be related to a third-party upstream dependency.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are continuing to work with the upstream provider and will share more details as remediation progresses.
investigating
We are continuing to investigate reports of degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
After applying mitigation steps and monitoring the service, we are still observing latency in some workflows. Our teams are investigating whether an upstream provider may be contributing to the continued latency and will share more detail...
monitoring
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are continuing to monitor the fix and confirm there is no further impact.
monitoring
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are continuing to monitor the fix for stability and will share more details as needed.
monitoring
We have implemented a fix for the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may have experienced delayed or failed Agent/Maestro workflow runs when an LLM step was executed.
Our teams are monitoring the service to confirm continued stability and will share more details as needed.
identified
We have identified the issue causing degraded performance for Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may continue to experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are working on a fix and will share more details as remediation progresses.
investigating
We are investigating reports of degraded performance impacting Agent/Maestro workflow runs that make LLM calls for Agents in the US region.
Impact: Users may experience delayed or failed Agent/Maestro workflow runs when an LLM step is executed.
Our teams are working to identify the cause and will share more details as the investigation progresses.
July 2026
Multiple Regions - UiPath Apps - Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have a mitigation available and are beginning to roll it out to affected regions. We will provide more updates as the mitigation takes effect.
identified
We are investigating degraded performance impacting UiPath Apps authored from Studio Web service in Multiple Regions.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
US - Document Understanding - Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor the fix. Performance and error rates have returned to normal levels. We will provide an update once we confirm full recovery.
monitoring
We have implemented a fix for the degraded performance impacting Extraction and Classification for Document Understanding in US. We are monitoring the results and will provide an update shortly.
investigating
We are investigating reports of degraded performance impacting Extraction and Classifications for Document Understanding in US. Our teams are working to identify the cause and will share more details as the investigation progresses.
Multiple Regions - Insights - Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been applied across all regions and we're monitoring to confirm full stability.
identified
The precautionary rollout to remaining regions is still in progress.
identified
We're still rolling the same fix out to remaining regions as a precaution. No further customer impact is expected.
identified
The fix has been applied to all impacted regions and the affected items have been recovered. As a precaution, we're rolling the same fix out to remaining regions. No further customer impact is expected.
identified
Recovery is complete in Japan and we're validating the changes. We'll apply the same fix to the remaining regions and update as each completes.
identified
We've prepared a fix and are validating it before applying it to affected queue items. We'll post again once recovery is underway
identified
We've identified the cause of an issue affecting a subset of recently created queue items. No data has been lost, and we've confirmed all affected items can be fully recovered. We're validating a fix and will begin recovery shortly.
investigating
We are continuing to investigate this issue.
investigating
We are investigating degraded performance impacting Insights Service in Japan, Singapore and Australia Region.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
Europe - Document Understanding - Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have applied the fix, we are currently monitoring the situation closely.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of degraded performance impacting Extraction and Classifications for Document Understanding in Europe. Our teams are working to identify the cause and will share more details as the investigation progresses.
Degraded Perormance - Europe - Document Understanding
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering team has applied a mitigation to address the issue. Since implementing the mitigation, we have observed a significant reduction in errors, and the affected service is returning to a stable state. We are continuing to closely monitor the service to ensure stability and will provide further updates.
investigating
We are investigating degraded performance affecting Document Understanding Helix 2.0. The extractor and splitter/classifier are experiencing increased delay and occasional failed requests in the Europe region
investigating
We are investigating degraded performance impacting Document Understanding Service in Europe Region.
Our teams are working to identify the cause and we will share more details as the investigation progresses.
Orchestrator logs from robot jobs are visible with a delay in the US and Delayed US regions
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing mitigation activities and the impacted regions are showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We are continuing mitigation activities, the delayed US region is showing improvements.
identified
We have identified impact in the US Delayed environment as well, and are continuing mitigation activities.
identified
We have identified and applied new mitigation and recovery is estimated to take several more hours.
identified
We have identified and applied new mitigation and recovery is estimated to take several more hours.
identified
We have identified and applied new mitigation and recovery is estimated to take several more hours.
investigating
We are still investigating the reports of delayed ingestion of robot logs.
Our teams are working to identify the cause and will share more details as the investigation progresses.
monitoring
Mitigation has been applied. We are monitoring closely to ensure stability.
investigating
We are investigating reports of missing robot logs in the US region.
Our teams are working to identify the cause and will share more details as the investigation progresses.
investigating
We are investigating reports of missing robot logs in the US region. Our teams are working to identify the cause and will share more details as the investigation progresses.
