Daily provider-status observations and published incident history for Sonos.
Component incident
Sonos has an active component incident; no global outage is indicated. Verified .
Official provider source.
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51.7%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
76.7%
30
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We've identified that this issue only affects the Sonos Android app. As a workaround, please use the Sonos app on an iPhone or iPad to add Apple Music.
identified
Apple Music - Adding Account Issue
Message:
We've identified a problem with Apple Music on Sonos and are working with them on a fix. You may not be able to sign in to your Apple Music account on Sonos until it’s resolved.
Spotify - Adding Account Issue
Message:
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to sign in to your Spotify account on Sonos until it’s resolved.
We have identified an issue where users attempting to add Alexa receive a failure message.
Workaround: Attempt to add again after a moment.
investigating
We are currently investigating an issue where attempting to add Alexa Voice Control fails.
Legacy Incident Archive
20 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Apple Music - Browse Issues
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are aware of issues with browsing music on Apple Music. We are currently working with them on a resolution. You can check status.sonos.com for updates as we have them.
investigating
We are aware of issues with browsing music on Apple Music. We are currently working with them on a resolution. You can check status.sonos.com for updates as we have them.
CBC Radio & Music - Browse Failure - Full browse failure
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
Alexa - voice control unresponsive
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Sonos App - Unavailable in iOS/MAC App Stores
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We have identified a problem with the Sonos App availability in the iOS / Mac App Stores and are working on a solution.
You may experience issues downloading or updating the Sonos app from the App Store until this issue is resolved.
Spotify - Browse Issues
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to browse Spotify menus in the Sonos app until it’s resolved.
identified
We've identified a problem with Spotify (EU) on Sonos and are working with them on a fix. You may not be able to browse Spotify (EU) menus in the Sonos app until it’s resolved.
April 2026
Sonos Backgrounds - Unable to start playback
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing issues with Sonos Backgrounds stopping playback suddenly, and not being able to start playback. We are currently working to resolve it.
Gaana - Adding Account Issue
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We've identified a problem with Gaana on Sonos and are working with them on a fix. You may not be able to sign in to your Gaana account on Sonos until it’s resolved.
Sveriges Radio - Playback issues
majorSource not attested
Last archived state: resolved
View archived record details
identified
We've identified a problem with Sveriges Radio on Sonos and are working with them on a fix. You may be unable to start playing music from Sveriges Radio until it’s resolved.
Deezer- Adding Account Issue
majorSource not attested
Last archived state: resolved
View archived record details
identified
We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.
March 2026
FIT Radio Workout Music - Playback issues
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We've identified a problem with FIT Radio Workout Music on Sonos and are working with them on a fix. You may be unable to start playing music from FIT Radio Workout Music until it’s resolved.
