Daily provider-status observations and published incident history for Sonos.
Component incident
Sonos has an active component incident; no global outage is indicated. Verified .
Official provider source.
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51.7%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
76.7%
30
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We've identified that this issue only affects the Sonos Android app. As a workaround, please use the Sonos app on an iPhone or iPad to add Apple Music.
identified
Apple Music - Adding Account Issue
Message:
We've identified a problem with Apple Music on Sonos and are working with them on a fix. You may not be able to sign in to your Apple Music account on Sonos until it’s resolved.
Spotify - Adding Account Issue
Message:
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to sign in to your Spotify account on Sonos until it’s resolved.
We have identified an issue where users attempting to add Alexa receive a failure message.
Workaround: Attempt to add again after a moment.
investigating
We are currently investigating an issue where attempting to add Alexa Voice Control fails.
Legacy Incident Archive
20 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Storytel - Browse Issues
criticalSource not attested
Last archived state: resolved
View archived record details
Storytel
identified
We've identified a problem with Storytel on Sonos and are working with them on a fix. You may not be able to browse Storytel menus in the Sonos app until it's resolved.
Pandora - Playback Issues
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We've identified a problem with Pandora on Sonos and are working with them on a fix. You may be unable to start playing music from Pandora until it’s resolved.
Deezer - Adding Account Issue
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.
Amazon Music - Planned Maintenance
Source not attested
Last archived state: resolved
View archived record details
monitoring
Amazon Music is performing schedule maintenance. During this time users may experience playback failures while using Amazon Music on Sonos.
Amazon Music - Planned Maintenance
Source not attested
Last archived state: resolved
View archived record details
monitoring
Amazon Music is performing schedule maintenance. During this time users may experience playback failures while using Amazon Music on Sonos.
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
Spotify - Playback issues
majorSource not attested
Last archived state: resolved
View archived record details
identified
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may be unable to start playing music from Spotify until it’s resolved.
July 2026
Pandora - Adding Account Issue
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We've identified a problem with Pandora on Sonos and are working with them on a fix. You may not be able to sign in to your Pandora account on Sonos until it’s resolved.
Spotify - Browse Issues
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to browse Spotify menus in the Sonos app until it’s resolved.
Spotify - Browse failure
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We've identified a problem which may cause issues browsing for music on Spotify. We are working with Spotify to have this issue resolved as soon as possible.
