Current answer
Sonos experienced a major incident: Alexa Setup Outage. ServiceAlert observed recovery on Sep 25, 2026.
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Incident Lifecycle
Affected Components
Alexa Voice Control
Incident Timeline
Identified
There's currently an outage with adding Alexa to your Sonos System. We are currently working on a fix. Thank you for your patience.
Sep 25, 2026 at 3:38 PM UTC
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