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Sonos

Apple Music - Adding Account Issues

Major Impact Identified Ongoing per provider September 27, 2026
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Current answer

Sonos experienced a major incident: Apple Music - Adding Account Issues. The provider currently marks this incident Identified.

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Incident Lifecycle

Identified Identified
Affected Components
Apple Music

Incident Timeline

Identified
We've identified that this issue only affects the Sonos Android app. As a workaround, please use the Sonos app on an iPhone or iPad to add Apple Music.
Oct 2, 2026 at 3:46 PM UTC
Identified
Apple Music - Adding Account Issue

Message:

We've identified a problem with Apple Music on Sonos and are working with them on a fix. You may not be able to sign in to your Apple Music account on Sonos until it’s resolved.
Sep 27, 2026 at 11:56 PM UTC
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