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91.9%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
89.7%
29
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We've become aware of an issue affecting Voice AI calls for some customers. The team is actively investigating and will share more information as soon as it's available.
This is a test post used to verify the status page functionality and does not reflect a real problem
Seeing issues with duplicate events being reported to destinations
We’ve identified the issue causing the duplicate incidents, and event processing should now catch up and should not see new duplicate events. We’re currently working on fixing the duplicate data.
investigating
We are currently investigating the issue, we will keep you posted as we have any updates.
Twilio Outage - We are seeing elevated errors from twilio across different endpoints
Update: We’re seeing the errors from Twilio go down. We’re continuing to monitor the impact and will provide updates as needed.
investigating
We're currently seeing issues from Twilio, across different endpoints.
We’re monitoring the situation closely and will share updates as they become available. Thank you for your patience.
Legacy Incident Archive
8 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Errors with Gmail integration
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue is being identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Small amount of AI Agents calls are failing to start
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified. We are working on a fix for the issue.
investigating
We're actively investigating and will provide an update within 15 minutes.
July 2026
Test Notification #2, Please Disregard
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
Platform Outage
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’re seeing the error rates trending down. So far, we haven’t observed any major impact to workflows, but we’ll continue to monitor the situation and provide updates as needed.
investigating
One of the downstream vendors that control the feature flagging is reporting an outage, we are working on identifying the impact.
June 2026
Platform outage
Source not attested
Last archived state: resolved
View archived record details
monitoring
There was an issue on our primary database, which caused the app to stop working. It has been resolved, and the platform is fully operational. We are investigating further and assessing impact. We apologize for the disruption. We'll share updates soon.
investigating
We are investigating a platform outage. Our engineering team is actively investigating and working to restore service as quickly as possible. We'll share another update shortly as we have more information.
Data Ingestion Issue
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating an issue affecting a small number of customers. We will provide another update in a few hours.
investigating
Our team has identified and is currently investigating an ingestion issue impacting all inbound data from the generic events endpoint.
Elevated Errors on some OpenAI models
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
May 2026
OpenAI Outage - AI Scorecards, Post Call Analsysis and AI Trackers affected
minorSource not attested
Last archived state: resolved
View archived record details
investigating
OpenAI is reporting an outage that is affecting our AI Conversation Intelligence functionality such as Post Call Analysis, AI Scorecards and Trackers.
https://status.openai.com/
