Seeing issues with duplicate events being reported to destinations
View the provider incident record →Current answer
Regal AI experienced a minor incident: Seeing issues with duplicate events being reported to destinations. ServiceAlert observed recovery on Sep 4, 2026.
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Incident Lifecycle
Affected Components
Reporting Webhooks
Incident Timeline
Identified
We’ve identified the issue causing the duplicate incidents, and event processing should now catch up and should not see new duplicate events. We’re currently working on fixing the duplicate data.
Sep 4, 2026 at 3:41 PM UTC
Investigating
We are currently investigating the issue, we will keep you posted as we have any updates.
Sep 4, 2026 at 2:52 PM UTC
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