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Twilio Outage - We are seeing elevated errors from twilio across different endpoints

Major Impact Resolved Duration: 2h 23m September 1, 2026
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Current answer

Regal AI experienced a major incident: Twilio Outage - We are seeing elevated errors from twilio across different endpoints. ServiceAlert observed recovery on Sep 1, 2026.

Official Regal AI status page Current Regal AI status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Twilio (SMS) Twilio (Voice)

Incident Timeline

Monitoring
Update: We’re seeing the errors from Twilio go down. We’re continuing to monitor the impact and will provide updates as needed.
Sep 1, 2026 at 5:39 PM UTC
Investigating
We're currently seeing issues from Twilio, across different endpoints.
We’re monitoring the situation closely and will share updates as they become available. Thank you for your patience.
Sep 1, 2026 at 4:36 PM UTC
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