Olo Outage History
Uptime record, past incidents, and downtime history for Olo.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 15 | 0 |
| July 2026 | 83.9% | 31 | 5 |
| June 2026 | 66.7% | 30 | 10 |
| May 2026 | 80% | 15 | 3 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Some reporting data is delayed
Started: Jul 14, 4:06 PM
investigating
We are continuing to investigate this issue.
Jul 14, 4:06 PM
investigating
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
Jul 14, 4:06 PM
Menu Eighty Sixing Processing Delays
Started: Jul 13, 4:48 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 13, 5:23 PM
identified
Menu Eighty Sixing events are processing slower than normal, the issue has been identified and a fix is being implemented.
Jul 13, 4:48 PM
Menu Eighty Sixing Processing Delays
Started: Jul 11, 2:22 AM
monitoring
We're observing Eighty Sixing events processing through our systems, brands might experience some delays while we work through the backlog of events. Engineers are actively monitoring this issue, we'll provide updates as they become available.
Jul 11, 2:49 AM
investigating
We're investigating issues with Menu Eighty Sixing. We will provide updates as they become available.
Jul 11, 2:22 AM
Ordering Disruption
Started: Jul 4, 11:53 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 5, 12:05 AM
investigating
We are investigating a disruption in ordering capabilities for Switchboard and will provide updates as they become available.
Jul 4, 11:53 PM
June 2026
Elevated API Errors
Started: Jun 29, 12:16 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 29, 12:46 AM
identified
The issue has been identified and a fix is being implemented.
Jun 29, 12:28 AM
investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
Jun 29, 12:16 AM
DoorDash Service Disruption
Started: Jun 28, 10:51 PM
monitoring
Service with DoorDash has returned to normal and we are actively monitoring at this time.
Jun 29, 12:30 AM
investigating
We are experiencing a service disruption with DoorDash that would cause problems with Rails orders and Courier Status updates. We will provide updates as they become available.
Jun 28, 11:24 PM
investigating
We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Jun 28, 10:51 PM
Point of Sale Partner Issues: NCR Cloud
Started: Jun 21, 7:42 PM
monitoring
We are seeing orders being processed successfully through NCR. We are continuing to monitor the situation.
Jun 21, 10:03 PM
investigating
We're detecting elevated errors processing orders through NCR Cloud. Ordering may be affected at locations using NCR Cloud as their point of sale provider.
Jun 21, 7:42 PM
DoorDash Service Disruption
Started: Jun 16, 2:11 PM
monitoring
Service with DoorDash has returned to normal and we are actively monitoring at this time.
Jun 16, 3:54 PM
identified
DoorDash has identified the issue and is implementing a fix.
Jun 16, 3:24 PM
investigating
We are continuing to investigate this issue.
Jun 16, 2:21 PM
investigating
We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Jun 16, 2:11 PM
Payment Gateway Issues: FreedomPay
Started: Jun 10, 5:14 PM
identified
FreedomPay has identified an issue on their end.
Jun 10, 5:14 PM
Dispatch Service Disruption: Postmates
Started: Jun 7, 12:42 AM
investigating
We are experiencing a service disruption with Postmates that would cause problems with Dispatch. We will provide updates as they become available.
Jun 7, 12:42 AM
Intermittent Serve App issues on both iOS and Android devices.
Started: Jun 3, 3:17 PM
monitoring
A fix has been implemented and we're observing the results on our end. We'll provide updates as they become available.
Jun 4, 1:10 AM
identified
Our engineering team is continuing to work on a fix for this issue. We will provide updates as they become available.
Jun 4, 12:13 AM
identified
The issue has been identified and our engineering team is working through a fix. We will provide updates as they become available.
Jun 3, 9:45 PM
investigating
We are continuing to investigate the issue, we will provide updates as they become available.
Jun 3, 5:27 PM
investigating
We are investigating a known issue with the Serve iOS and Android app, we will provide updates as they become available.
Jun 3, 3:17 PM
May 2026
Dispatch Service Disruption: Doordash
Started: May 30, 5:33 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 30, 6:25 PM
identified
We've identified that only quotes and deliveries for Doordash are impacted. All other DSP's appear operational.
May 30, 5:52 PM
investigating
We are experiencing a service disruption with Doordash that would cause problems with Dispatch. We will provide updates as they become available.
May 30, 5:33 PM
Some reporting data is delayed
Started: May 13, 12:54 PM
monitoring
Reporting data is current and we are experiencing recovery.
May 13, 3:07 PM
identified
The issue has been identified and a backlog in reporting data is currently being processed. Customers may experience stale or missing data from their scheduled and Dashboard reports.
May 13, 1:02 PM
investigating
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
May 13, 12:54 PM
Payment Processor Issues: Paytronix
Started: May 12, 4:24 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 4:32 PM
identified
Paytronix has identified an issue on their end.
May 12, 4:24 PM
Switchboard: Increased Errors Generating SMS Links
Started: May 12, 1:59 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 8:15 PM
identified
The provider for our SMS links has confirmed that the issue is occurring within their system, and we are awaiting resolution.
May 12, 6:43 PM
investigating
We are continuing to investigate this issue.
May 12, 4:38 PM
investigating
We're currently investigating an issue generating short links in Switchboard. Users may experience errors when attempting to pay with SMS. Operators should use Pay by Email as a workaround. We will provide updates as they become available.
May 12, 1:59 PM
Ordering Disruption
Started: May 8, 1:04 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 8, 2:17 AM
investigating
We are investigating a disruption in ordering capabilities due to an AWS outage and will provide updates as they become available.
May 8, 1:04 AM
April 2026
Payment Processor Issues: Paymentech
Started: Apr 27, 6:35 PM
monitoring
We are seeing Paymentech transactions return to normal and continue to monitor the situation.
Apr 27, 7:30 PM
investigating
We're detecting elevated errors processing payments through Paymentech. Ordering may be affected at locations using Paymentech as their payment provider.
Apr 27, 6:35 PM
Payment Processor Issues: NCR
Started: Apr 21, 7:01 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 8:20 PM
identified
NCR has identified the cause and is making the necessary changes to resolve the issue.
Apr 21, 7:23 PM
investigating
We're detecting elevated errors processing payments through NCR. Ordering may be affected at locations using NCR as their payment provider.
Apr 21, 7:01 PM
Partial Ordering Disruption
Started: Apr 9, 4:56 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 5:06 PM
investigating
We're currently investigating an issue that would impact a customer's ability to submit an order down to the point of sale. A small percentage of order validation and submission attempts will fail.
Apr 9, 4:56 PM