Olo Outage History
Uptime record, past incidents, and downtime history for Olo.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 70.4% | 27 | 8 |
| May 2026 | 80.6% | 31 | 6 |
| April 2026 | 90% | 30 | 3 |
| March 2026 | 100% | 3 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Point of Sale Partner Issues: NCR Cloud
Started: Jun 21, 7:42 PM
monitoring
We are seeing orders being processed successfully through NCR. We are continuing to monitor the situation.
Jun 21, 10:03 PM
investigating
We're detecting elevated errors processing orders through NCR Cloud. Ordering may be affected at locations using NCR Cloud as their point of sale provider.
Jun 21, 7:42 PM
DoorDash Service Disruption
Started: Jun 16, 2:11 PM
monitoring
Service with DoorDash has returned to normal and we are actively monitoring at this time.
Jun 16, 3:54 PM
identified
DoorDash has identified the issue and is implementing a fix.
Jun 16, 3:24 PM
investigating
We are continuing to investigate this issue.
Jun 16, 2:21 PM
investigating
We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Jun 16, 2:11 PM
Payment Gateway Issues: FreedomPay
Started: Jun 10, 5:14 PM
identified
FreedomPay has identified an issue on their end.
Jun 10, 5:14 PM
Dispatch Service Disruption: Postmates
Started: Jun 7, 12:42 AM
investigating
We are experiencing a service disruption with Postmates that would cause problems with Dispatch. We will provide updates as they become available.
Jun 7, 12:42 AM
Intermittent Serve App issues on both iOS and Android devices.
Started: Jun 3, 3:17 PM
monitoring
A fix has been implemented and we're observing the results on our end. We'll provide updates as they become available.
Jun 4, 1:10 AM
identified
Our engineering team is continuing to work on a fix for this issue. We will provide updates as they become available.
Jun 4, 12:13 AM
identified
The issue has been identified and our engineering team is working through a fix. We will provide updates as they become available.
Jun 3, 9:45 PM
investigating
We are continuing to investigate the issue, we will provide updates as they become available.
Jun 3, 5:27 PM
investigating
We are investigating a known issue with the Serve iOS and Android app, we will provide updates as they become available.
Jun 3, 3:17 PM
May 2026
Dispatch Service Disruption: Doordash
Started: May 30, 5:33 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 30, 6:25 PM
identified
We've identified that only quotes and deliveries for Doordash are impacted. All other DSP's appear operational.
May 30, 5:52 PM
investigating
We are experiencing a service disruption with Doordash that would cause problems with Dispatch. We will provide updates as they become available.
May 30, 5:33 PM
Some reporting data is delayed
Started: May 13, 12:54 PM
monitoring
Reporting data is current and we are experiencing recovery.
May 13, 3:07 PM
identified
The issue has been identified and a backlog in reporting data is currently being processed. Customers may experience stale or missing data from their scheduled and Dashboard reports.
May 13, 1:02 PM
investigating
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
May 13, 12:54 PM
Payment Processor Issues: Paytronix
Started: May 12, 4:24 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 4:32 PM
identified
Paytronix has identified an issue on their end.
May 12, 4:24 PM
Switchboard: Increased Errors Generating SMS Links
Started: May 12, 1:59 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 8:15 PM
identified
The provider for our SMS links has confirmed that the issue is occurring within their system, and we are awaiting resolution.
May 12, 6:43 PM
investigating
We are continuing to investigate this issue.
May 12, 4:38 PM
investigating
We're currently investigating an issue generating short links in Switchboard. Users may experience errors when attempting to pay with SMS. Operators should use Pay by Email as a workaround. We will provide updates as they become available.
May 12, 1:59 PM
Ordering Disruption
Started: May 8, 1:04 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 8, 2:17 AM
investigating
We are investigating a disruption in ordering capabilities due to an AWS outage and will provide updates as they become available.
May 8, 1:04 AM
April 2026
Payment Processor Issues: Paymentech
Started: Apr 27, 6:35 PM
monitoring
We are seeing Paymentech transactions return to normal and continue to monitor the situation.
Apr 27, 7:30 PM
investigating
We're detecting elevated errors processing payments through Paymentech. Ordering may be affected at locations using Paymentech as their payment provider.
Apr 27, 6:35 PM
Payment Processor Issues: NCR
Started: Apr 21, 7:01 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 8:20 PM
identified
NCR has identified the cause and is making the necessary changes to resolve the issue.
Apr 21, 7:23 PM
investigating
We're detecting elevated errors processing payments through NCR. Ordering may be affected at locations using NCR as their payment provider.
Apr 21, 7:01 PM
Partial Ordering Disruption
Started: Apr 9, 4:56 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 5:06 PM
investigating
We're currently investigating an issue that would impact a customer's ability to submit an order down to the point of sale. A small percentage of order validation and submission attempts will fail.
Apr 9, 4:56 PM