Olo Outage History
Uptime record, past incidents, and downtime history for Olo.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 83.3% | 12 | 2 |
| April 2026 | 90% | 30 | 3 |
| March 2026 | 100% | 4 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Payment Processor Issues: Paytronix
Started: May 12, 4:24 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 4:32 PM
identified
Paytronix has identified an issue on their end.
May 12, 4:24 PM
Switchboard: Increased Errors Generating SMS Links
Started: May 12, 1:59 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 8:15 PM
identified
The provider for our SMS links has confirmed that the issue is occurring within their system, and we are awaiting resolution.
May 12, 6:43 PM
investigating
We are continuing to investigate this issue.
May 12, 4:38 PM
investigating
We're currently investigating an issue generating short links in Switchboard. Users may experience errors when attempting to pay with SMS. Operators should use Pay by Email as a workaround. We will provide updates as they become available.
May 12, 1:59 PM
Ordering Disruption
Started: May 8, 1:04 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 8, 2:17 AM
investigating
We are investigating a disruption in ordering capabilities due to an AWS outage and will provide updates as they become available.
May 8, 1:04 AM
April 2026
Payment Processor Issues: Paymentech
Started: Apr 27, 6:35 PM
monitoring
We are seeing Paymentech transactions return to normal and continue to monitor the situation.
Apr 27, 7:30 PM
investigating
We're detecting elevated errors processing payments through Paymentech. Ordering may be affected at locations using Paymentech as their payment provider.
Apr 27, 6:35 PM
Payment Processor Issues: NCR
Started: Apr 21, 7:01 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 8:20 PM
identified
NCR has identified the cause and is making the necessary changes to resolve the issue.
Apr 21, 7:23 PM
investigating
We're detecting elevated errors processing payments through NCR. Ordering may be affected at locations using NCR as their payment provider.
Apr 21, 7:01 PM
Partial Ordering Disruption
Started: Apr 9, 4:56 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 5:06 PM
investigating
We're currently investigating an issue that would impact a customer's ability to submit an order down to the point of sale. A small percentage of order validation and submission attempts will fail.
Apr 9, 4:56 PM