Looking for an update now? Check the current status, or follow Olo for future changes.
86.5%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
86.2%
29
4
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We're seeing Freedompay and ApplePay transactions return to normal and continue to monitor the situation.
investigating
We are continuing to investigate this issue.
investigating
We're detecting elevated errors processing payments through FreedomPay and ApplePay. Ordering may be affected at locations using FreedomPay as their payment gateway
We are seeing Paymentech transactions return to normal and continue to monitor the situation.
investigating
We're detecting elevated errors processing payments through Paymentech. Ordering may be affected at locations using Paymentech as their payment provider.
investigating
We're detecting elevated errors processing payments through Paymentech. Ordering may be affected at locations using Paymentech as their payment provider.
We are continuing to monitor for any further issues.
monitoring
Rendering errors have recovered and we are actively monitoring at this time.
identified
Our image provider has notified us that they are aware of the issue and are putting mitigations in place. We will provide further updates as they become available.
investigating
We are investigating elevated rendering errors with our menu image provider. Some menu images may not render correctly during this time. We will provide updates as they become available.
A fix has been implemented and we are monitoring the results. Some reports and dashboards will be stale, we are quickly processing through the data. We will provide updates as they become available.
investigating
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
Legacy Incident Archive
20 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Some reporting data is delayed
Source not attested
Last archived state: resolved
View archived record details
DashboardReporting
monitoring
We continue to see progress processing the data pipeline backlog. We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
July 2026
Some reporting data is delayed
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
Menu Eighty Sixing Processing Delays
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Menu Eighty Sixing events are processing slower than normal, the issue has been identified and a fix is being implemented.
Menu Eighty Sixing Processing Delays
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We're observing Eighty Sixing events processing through our systems, brands might experience some delays while we work through the backlog of events. Engineers are actively monitoring this issue, we'll provide updates as they become available.
investigating
We're investigating issues with Menu Eighty Sixing. We will provide updates as they become available.
Ordering Disruption
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating a disruption in ordering capabilities for Switchboard and will provide updates as they become available.
June 2026
Elevated API Errors
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
DoorDash Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Service with DoorDash has returned to normal and we are actively monitoring at this time.
investigating
We are experiencing a service disruption with DoorDash that would cause problems with Rails orders and Courier Status updates. We will provide updates as they become available.
investigating
We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
Point of Sale Partner Issues: NCR Cloud
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing orders being processed successfully through NCR. We are continuing to monitor the situation.
investigating
We're detecting elevated errors processing orders through NCR Cloud. Ordering may be affected at locations using NCR Cloud as their point of sale provider.
DoorDash Service Disruption
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Service with DoorDash has returned to normal and we are actively monitoring at this time.
identified
DoorDash has identified the issue and is implementing a fix.
investigating
We are continuing to investigate this issue.
investigating
We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
