Current answer
Olo experienced a minor incident: Payment Gateway Issues: FreedomPay And ApplePay. ServiceAlert observed recovery on Sep 17, 2026.
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Incident Lifecycle
Affected Components
Payment Processing Partners
Incident Timeline
Monitoring
We're seeing Freedompay and ApplePay transactions return to normal and continue to monitor the situation.
Sep 17, 2026 at 1:32 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 17, 2026 at 12:22 AM UTC
Investigating
We're detecting elevated errors processing payments through FreedomPay and ApplePay. Ordering may be affected at locations using FreedomPay as their payment gateway
Sep 16, 2026 at 9:27 PM UTC
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