New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Nextiva Outage History

Uptime record, past incidents, and downtime history for Nextiva.

Checking current status...
94.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 92.6% 27 2
May 2026 93.5% 31 2
April 2026 100% 30 0
March 2026 66.7% 3 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
NextivaONE and NextOS Platform Login Issues
critical

Started: Jun 19, 7:26 PM

monitoring
A fix has been implemented and we are seeing successful login, navigation, and general use throughout NextivaONE and the NextOS Platform. We will continue to monitor to ensure full resolution.
Jun 19, 7:47 PM
investigating
Currently users are experiencing issues logging in to and using NextivaONE and the NextOS Platform. Engineers are engageed and investigating the issue
Jun 19, 7:26 PM
May 2026
NEXT and XBert Issues
critical

Started: May 21, 5:39 PM

monitoring
We continue to see full functionality of core services and will continue to monitor for full resolution.
May 21, 8:30 PM
identified
While final resolution steps are still underway we are seeing restoration of core services and confirm calling, sms, and email working as intended. We will continue updates through full resolution.
May 21, 8:19 PM
identified
Engineers are in the final stages of implementing a resolution. We appreciate your patience as we work to restore full service.
May 21, 7:53 PM
identified
Engineers continue to working on the fix for this issue. We have identified additional impact in SMS and Email and will continue to update as the issue progresses.
May 21, 7:19 PM
identified
We are continuing to work on a fix for this issue.
May 21, 6:51 PM
identified
We are continuing to work on the fix for this issue.
May 21, 6:32 PM
identified
The issue has been identified and a fix is being implemented.
May 21, 6:02 PM
investigating
A subset of NEXT customers are experiencing inbound and outbound call issues. Engineers are engaged and working toward a resolution.
May 21, 5:39 PM
March 2026
Nextiva vFax Inbound Issues
major

Started: Mar 31, 4:52 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 31, 5:20 PM
investigating
We are currently investigating an issue affecting customers receiving inbound faxes. Engineers are engaged and looking into the issue. The next update will be provided within the next 30 minutes.
Mar 31, 4:52 PM