Current answer
Nextiva experienced a critical incident: NextivaONE and NextOS Platform Login Issues. ServiceAlert observed recovery on Oct 28, 2026.
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Incident Lifecycle
Affected Components
Nextiva Call Center
NextivaONE
NextOS Platform
Incident Timeline
Monitoring
A fix has been implemented and we are seeing successful logins across all applications. We will continue to monitor for full resolution.
Oct 28, 2026 at 5:23 PM UTC
Investigating
Users are experiencing issues logging in to and using NextivaONE, Nextiva Call Center, and the NextOS Platform. Engineers are engaged and investigating the issue
Oct 28, 2026 at 4:54 PM UTC
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