Current answer
Nextiva experienced a major incident: Nextiva Call Center login failures. ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
Nextiva Call Center
Incident Timeline
Identified
A subset of users are experiencing issues logging into their Nextiva call center account via username. Engineers are engaged and currently working on resolution. Users can login via email as a workaround until this issue is resolved
Sep 18, 2026 at 2:34 PM UTC
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