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Matillion Services Outage History

Uptime record, past incidents, and downtime history for Matillion Services.

Checking current status...
80.2% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 80% 15 3
July 2026 74.2% 31 8
June 2026 80% 30 6
May 2026 93.3% 15 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Customers may experience an issue accessing Designer and Maia
major

Started: Aug 12, 8:17 AM

monitoring
A fix has been implemented and we are monitoring the results.
Aug 12, 9:05 AM
identified
The issue has been identified and a fix is being implemented.
Aug 12, 9:05 AM
investigating
We are currently investigating an incident where customers may experience issues accessing Designer and Maia
Aug 12, 8:17 AM
July 2026
Issue: New Maia users may be unable to access or activate trial spin-ups
major

Started: Jul 31, 2:33 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 31, 3:05 PM
identified
Our team has identified the root cause and is actively working on a fix.
Jul 31, 2:34 PM
investigating
We are currently investigating this issue.
Jul 31, 2:33 PM
Incident: Degraded service in AU region
minor

Started: Jul 28, 11:34 AM

investigating
Our team is actively investigating the issue and working to restore normal service as quickly as possible.
Jul 28, 11:34 AM
Maia Team - unable to search for orchestration, components.
minor

Started: Jul 24, 12:02 PM

investigating
We have discovered an issue where Maya teams is currently unable to search for orchestration components during building of pipelines.This will lead to a degraded build time experience
Jul 24, 12:02 PM
S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures
major

Started: Jul 24, 8:02 AM

identified
The issue has been identified and a fix is being implemented
Jul 24, 9:15 AM
investigating
We are continuing to investigate this issue.
Jul 24, 8:32 AM
investigating
We are currently investigating this issue.
Jul 24, 8:02 AM
Currently unable to load projects within Maia Foundation
critical

Started: Jul 21, 11:39 AM

identified
We are continuing to work on the fix will update once we go into monitoring status.
Jul 21, 12:28 PM
identified
The issue has been identified and a fix is being implemented.
Jul 21, 11:44 AM
investigating
We are currently investigating this issue.
Jul 21, 11:39 AM
User Settings - Unavailable
minor

Started: Jul 16, 8:03 AM

identified
The issue has been identified the fix is in progress.
Jul 16, 8:45 AM
investigating
We are currently investigating this issue.
Jul 16, 8:03 AM
Snowflake Runner Key-pair/Secret Retrieval Failures
critical

Started: Jul 9, 12:23 PM

identified
The issue has been identified and a fix is being implemented
Jul 9, 12:23 PM
New user onboarding failures; trial Snowflake keypair secret mismatch breaks pipeline execution
minor

Started: Jul 6, 5:51 PM

investigating
We are currently investigating this issue.
Jul 6, 5:51 PM
We are currently experiencing an issue affecting components whose names end with "Query". Please do not enable AutoDebug log verbosity levels 3, 4, or 5 until this incident has been resolved.

Started: Jul 3, 9:06 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 3, 7:40 PM
identified
We are continuing to work on a fix for this issue.
Jul 3, 4:25 PM
identified
We are continuing to work on a fix for this issue.
Jul 3, 3:12 PM
identified
The issue has been identified and a fix is being implemented.
Jul 3, 9:30 AM
investigating
We are currently investigating this issue.
Jul 3, 9:06 AM
June 2026
US Region: Experiencing degraded pipeline execution performance.
minor

Started: Jun 30, 12:34 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 30, 1:19 PM
identified
The issue has been identified and a fix is being implemented.
Jun 30, 12:58 PM
investigating
We are currently investigating this issue.
Jun 30, 12:34 PM
Salesforce OAuth - Token Refresh Failing
minor

Started: Jun 19, 9:09 AM

investigating
We are currently investigating the issue
Jun 19, 9:41 AM
identified
The issue has been implemented and is being reviewed
Jun 19, 9:09 AM
Salesforce OAuth - Token Refresh Failing
minor

Started: Jun 18, 5:12 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 18, 9:09 PM
investigating
We are currently investigating an issue where Salesforce OAuth tokens are not being correctly refreshed, causing pipelines to fail.
Jun 18, 5:12 PM
Connectivity Issues in AU1 Production
critical

Started: Jun 18, 1:43 PM

identified
The issue has been identified and a fix is being implemented.
Jun 18, 2:24 PM
investigating
We are currently investigating an issue affecting the cloud-agent-service in our AU1 production environment. The service is currently unable to authenticate with our secure credential storage system, preventing it from starting up properly.
Jun 18, 1:43 PM
OData component failure
minor

Started: Jun 10, 8:49 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 10, 10:55 PM
identified
We are currently investigating errors in the OData component for useidurl parameters.
Jun 10, 8:49 AM
New Agent deployments having issues running Tasks in US Region
critical

Started: Jun 8, 12:08 PM

investigating
We are currently investigating this issue.
Jun 8, 12:08 PM
May 2026
Intermittent UI issue impacting navigation into Maia Foundation due to loading new frontend services (Designer, Obs Dash, Project Explorer), causing ChunkLoadError and “Something went wrong” messages.

Started: May 27, 1:26 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 27, 7:21 PM
identified
The issue has been identified and a fix is being implemented.
May 27, 1:30 PM
investigating
We are currently investigating this issue.
May 27, 1:26 PM
Temporary Issue with GitHub Integration in AU Region
major

Started: May 7, 7:05 PM

identified
The issue has been identified and a fix is being implemented.
May 7, 7:05 PM
investigating
We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time. What's affected: GitHub-backed repositories cannot be set up or linked Bitbucket integrations are also impacted Issue is specific to the AU region only What we're doing: Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made. What you can do: If you ne...
May 7, 7:05 PM
Temporary Issue with GitHub Integration in AU Region
minor

Started: May 5, 9:56 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 5, 11:57 AM
identified
The issue has been identified and a fix is being implemented.
May 5, 10:46 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 5, 10:33 AM
identified
We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time. What's affected: GitHub-backed repositories cannot be set up or linked Bitbucket integrations are also impacted Issue is specific to the AU region only What we're doing: Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made. What you can do: If you need ...
May 5, 9:56 AM
April 2026
Pipeline Access Failure
minor

Started: Apr 27, 2:04 PM

investigating
We are continuing to investigate this issue.
Apr 27, 2:53 PM
investigating
We are currently investigating this issue.
Apr 27, 2:04 PM
Pipeline: : Instability in Pipeline Execution Steps
major

Started: Apr 21, 10:51 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 11:15 AM
identified
The issue has been identified and a fix is being implemented.
Apr 21, 11:04 AM
investigating
We are continuing to investigate this issue.
Apr 21, 10:55 AM
investigating
We are continuing to investigate this issue.
Apr 21, 10:54 AM
investigating
We are continuing to investigate this issue.
Apr 21, 10:52 AM
investigating
We are currently investigating this issue
Apr 21, 10:51 AM
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