Some Paygo customers experiencing licensing issues
View the provider incident record →Current answer
Matillion Services experienced a minor incident: Some Paygo customers experiencing licensing issues. ServiceAlert observed recovery on Sep 1, 2026.
Official Matillion Services status page Current Matillion Services status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Matillion Services for future changes.
Incident Lifecycle
Affected Components
Hub
Incident Timeline
Investigating
We are currently investigating this issue.
Sep 1, 2026 at 5:33 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 1, 2026 at 4:55 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 1, 2026 at 4:21 AM UTC
Investigating
We have received reports that multiple Paygo customers are experiencing license related outages and are actively investigating.
Sep 1, 2026 at 3:24 AM UTC
Was your business affected by this Matillion Services outage?
Follow Matillion Services and route available status alerts to email or a team channel.