New Multi-region uptime checks and custom-domain status pages

Multiple Hybrid Runners Sharing Salesforce Credentials Causing Failures

Minor Impact Resolved Duration: 4d 17h 35m October 2, 2026
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Current answer

Matillion Services experienced a minor incident: Multiple Hybrid Runners Sharing Salesforce Credentials Causing Failures. ServiceAlert observed recovery on Oct 7, 2026.

Official Matillion Services status page Current Matillion Services status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring Monitoring Monitoring Monitoring

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
Oct 6, 2026 at 1:58 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Oct 6, 2026 at 1:57 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Oct 6, 2026 at 1:55 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results
Oct 5, 2026 at 2:34 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 2, 2026 at 7:19 PM UTC
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