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72.4%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
73.3%
30
8
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Edit discussion page error when Checkpoints disabled
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.
Our ticketing system provider has confirmed a service disruption causing errors and intermittent access. We are closely monitoring their status page for updates: https://status.salesforce.com/incidents/20004433 .
investigating
We are currently investigating this issue.
Some users are experiencing slow load times when accessing Canvas
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Legacy Incident Archive
62 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas
majorSource not attested
Last archived state: resolved
View archived record details
Canvas LMS
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Users in the Virginia and Oregon regions are unable to access the Impact Dashboard
majorSource not attested
Last archived state: resolved
View archived record details
Impact
monitoring
A fix has been implemented and we are monitoring the results.
identified
Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.
Some Canvas users may experience degraded media playback
minorSource not attested
Last archived state: resolved
View archived record details
Canvas LMSus-east-1
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users are experiencing Slowness with Outcomes
minorSource not attested
Last archived state: resolved
View archived record details
Canvas LMSus-east-1
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
Some users may experience errors when playing or uploading media files
minorSource not attested
Last archived state: resolved
View archived record details
Canvas LMSus-east-1
identified
A small number of users may experience errors when playing or uploading media files
Some users may run into slow load times or errors when accessing Canvas
minorSource not attested
Last archived state: resolved
View archived record details
Canvas LMSus-east-1
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users receiving errors when accessing Canvas
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users may run into slow load times or errors when accessing Canvas
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Stride users may experience 403 error messages when accessing LTIs
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
July 2026
New Quizzes may be down for some users
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
