Instructure (Canvas LMS) Outage History
Daily status observations, past incidents, and reported issue history for Instructure (Canvas LMS).
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 72% | 25 | 7 |
| July 2026 | 80.6% | 31 | 6 |
| June 2026 | 70% | 30 | 9 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas
Started:
Canvas LMS
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Users in the Virginia and Oregon regions are unable to access the Impact Dashboard
Started:
Impact
monitoring
A fix has been implemented and we are monitoring the results.
identified
Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.
Some Canvas users may experience degraded media playback
Started:
Canvas LMS
us-east-1
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users are experiencing Slowness with Outcomes
Started:
Canvas LMS
us-east-1
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
Some users may experience errors when playing or uploading media files
Started:
Canvas LMS
us-east-1
identified
A small number of users may experience errors when playing or uploading media files
Some users may run into slow load times or errors when accessing Canvas
Started:
Canvas LMS
us-east-1
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users receiving errors when accessing Canvas
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users may run into slow load times or errors when accessing Canvas
Started:
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Stride users may experience 403 error messages when accessing LTIs
Started:
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
July 2026
New Quizzes may be down for some users
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Free-for-Teacher users may encounter errors when accessing Canvas
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started:
monitoring
A fix has been implemented in all regions for all affected products. We are currently monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
Mastery Connect is accessible once again. Our team is monitoring it, while working on restoring other impacted services in all regions.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
Canvas and our other impacted services are now accessible from our EU servers once again. Our team is monitoring this and working on restoring access to other regions as well.
identified
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
identified
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
investigating
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
investigating
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
investigating
AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status
investigating
AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Canvas User pages not accessible.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Roll Call database misconfiguration for some users
Started:
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
Users will see a notification that Roll Call is down for maintenance when attempting to access
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
A small subset of users may experience page errors when accessing Canvas.
Started:
investigating
We are currently investigating this issue.
Some Users May Encounter Errors When Attempting To Log Into Canvas
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users are experiencing errors when logging into Canvas on Android devices.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
June 2026
Sistemic rostering and grade sync delays
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating the reported delays for Sistemic rostering and grade syncs.
Some users in Western Europe are experiencing slow load times in Canvas DocViewer.
Started:
investigating
We are currently investigating this issue.
Users attempting to access Canvas Portfolio are getting an error when attempting to access
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Some users may encounter errors when using IgniteAI Agent
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users may encounter errors when using IgniteAI Agent
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Canvas Careers unavailable. Users receive the error "Failed to load navigation."
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users receiving Internal Access Manager request form
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Some users are being prompted to fill out an Internal Access Manager request form when accessing Canvas. Our engineers are investigating this.
Some users may encounter errors when accessing SCORM LTI Tool and Content
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
HTML files download instead of previewing which may disrupt course content in Canvas
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
May 2026
Some users cannot add enrollments to Catalog
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
UI Elements in New Quizzes are not loading for users.
Started:
investigating
We are currently investigating this issue.
Canvas is Available for Most Users. Canvas Beta and Canvas Test are also available.
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
Canvas Beta and Canvas Test are now available.
investigating
Canvas is now available for most users.
Canvas Beta and Canvas Test remain in maintenance.
investigating
Instructure has placed Canvas, Canvas Beta and Canvas Test in maintenance mode. We anticipate being up soon, and will provide updates as soon as possible
investigating
We are currently investigating this issue.
Some users are having difficulties logging into Student ePortfolios
Started:
investigating
We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios. This is not affecting customers.
Unsupported files for Groupdocs unable to render
Started:
identified
The issue has been identified and a fix is being implemented.
Some users may not see their data in Canvas Portfolio
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Users utilizing Outcomes may run into errors or incorrect scores.
Started:
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Canvas: Developer Keys page does not load contents
Started:
investigating
We are currently investigating this issue.
Some Users May Encounter Errors When Accessing Canvas
Started:
investigating
We are currently investigating this issue.
We are currently investigating reports of intermittent failures within the DocViewer conversion engine
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Some users may experience slowness when accessing Canvas.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Confirmed Security Incident
Started:
investigating
We are continuing to investigate this issue.
investigating
We are providing an update on the security incident we advised you of yesterday. While our investigation continues alongside our outside forensics experts, at this stage we believe the incident has been contained.
Here are the steps we have taken since we became aware of the incident. We have:
- Revoked privileged credentials and access tokens associated with affected systems
- Deployed patches to enhance system security
- Out of an abundance of caution, we rotated certain keys, even though ...
investigating
Instructure recently experienced a cybersecurity incident perpetrated by a criminal threat actor. We are actively investigating this incident with the help of outside forensics experts. We are working quickly to understand the extent of the incident and actively taking steps to minimize its impact. Maintaining your trust is our highest priority, and we are committed to transparency throughout this process. We will provide new information as it is confirmed.
Steve Proud
Chief Information Secu...
April 2026
Canvas Data 2 and Canvas Beta are currently closed for maintenence.
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
Canvas Data 2 is currently unavailable.
Canvas Data 2 and Beta are available, Test continues to be under maintenance.
Started:
investigating
Canvas Data 2 and Beta should now be available for all customers. Canvas Test remains under maintenance.
As more information becomes available we will update here.
investigating
Canvas Data 2 should now be available for all customers.
Canvas Beta & Test remain under maintenance.
As more information becomes available we will update here.
investigating
Canvas Data 2 should now be available for all customers.
Canvas Beta & Test remain under maintenance.
As more information becomes available we will update here.
investigating
Our team reissued certain application keys as a precautionary step, which requires end users to re-authorize access to those tools. Reissued application keys contain a timestamp in the name and will be visible to users during re-authorization. These are valid Instructure created keys and users should continue the authorization process. Please read the blog Application Key Timestamp Notice for more information. (https://community.instructure.com/en/discussion/665983/application-key-timestamp-n...
investigating
Our investigation continues and Canvas Data 2 and Canvas Beta & Test remain under maintenance.
As more information becomes available we will update here.
investigating
Our investigation continues and Canvas Data 2 and Canvas Beta remain under maintenance.
As more information becomes available we will update here.
investigating
Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality.
We are continuing to review the issue and will provide updates here as more information becomes available.
Thank you for your patience.
Canvas Data 2 is showing latency in pulling weblog data
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users may experience error messages when grading Classic Quizzes
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users in the IAD region who are using a trust instance are unable to log into Canvas.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Some users may experience errors when accessing Canvas Career.
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some Users May Encounter Sporadic Errors When Logging into Canvas.
Started:
monitoring
A fix has been implemented and we are monitoring the results. If users are still seeing these errors, clearing browser cache and cookies may resolve the behavior.
investigating
We are continuing to investigate this issue.
investigating
If you see these errors in a regular browser, clearing cache and cookies may resolve them.
investigating
We are currently investigating this issue, and have seen increased reports from users accessing via Respondus.
Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
Some users may experience degraded performance when attempting to login to Canvas.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Some users are seeing Canvas Under Heavy Load error when accessing Canvas.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some Users Experiencing Slowness and Page Errors in Canvas
Started:
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Page views are not generating in user UI or API
Started:
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
Some users are unable to access Studio and are encountering errors with embedded Studio content
Started:
investigating
We are currently investigating this issue.
Using the Canvas Career agent can cause an error message
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users may encounter broken images and media files in Canvas
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users are being logged out from their Canvas Application on Android mobile devices
Started:
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Parchment Digital Badges (formerly Canvas Credentials), is experiencing login issues on the US server.
Started:
monitoring
Parchment Digital Badges is currently allowing users to log in. We are monitoring the situation. Please reach out to support if you experience issues with your log in process.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue with users attempting to long in on the US server. We are working diligently to get this resolved.
Clients attempting to create courses and content via Ignite AI in Canvas Career are receiving errors
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
March 2026
Some Users are getting 502 errors when accessing New Quizzes
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Users are experiencing incorrect images showing up in Classic Quizzes
Started:
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some institutions are experiencing Media files not loading or previewing within New Quizzes or Speedgrader.
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Some users may be experiencing slowness or timeout errors when accessing Canvas
Started:
monitoring
A fix has been implemented and we are monitoring the results.
Delayed New Quizzes Data in Canvas Data
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
New Quizzes tables in Canvas Data are experiencing delays.