Instructure (Canvas LMS) Outage History
Uptime record, past incidents, and downtime history for Instructure (Canvas LMS).
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 52% | 25 | 12 |
| April 2026 | 53.3% | 30 | 14 |
| March 2026 | 74.2% | 31 | 8 |
| February 2026 | 60% | 5 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Some users cannot add enrollments to Catalog
Started: May 12, 5:53 AM
identified
The issue has been identified and a fix is being implemented.
May 12, 7:33 AM
investigating
We are currently investigating this issue.
May 12, 5:53 AM
UI Elements in New Quizzes are not loading for users.
Started: May 11, 1:26 PM
investigating
We are currently investigating this issue.
May 11, 1:26 PM
Canvas is Available for Most Users. Canvas Beta and Canvas Test are also available.
Started: May 7, 8:41 PM
monitoring
We are continuing to monitor for any further issues.
May 11, 10:19 PM
monitoring
Canvas Beta and Canvas Test are now available.
May 11, 10:18 PM
investigating
Canvas is now available for most users.
Canvas Beta and Canvas Test remain in maintenance.
May 8, 3:17 AM
investigating
Instructure has placed Canvas, Canvas Beta and Canvas Test in maintenance mode. We anticipate being up soon, and will provide updates as soon as possible
May 7, 11:37 PM
investigating
We are currently investigating this issue.
May 7, 8:41 PM
Some users are having difficulties logging into Student ePortfolios
Started: May 7, 5:21 PM
investigating
We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios. This is not affecting customers.
May 7, 5:21 PM
Unsupported files for Groupdocs unable to render
Started: May 7, 3:55 PM
identified
The issue has been identified and a fix is being implemented.
May 7, 3:55 PM
Some users may not see their data in Canvas Portfolio
Started: May 7, 7:11 AM
identified
The issue has been identified and a fix is being implemented.
May 7, 7:24 AM
investigating
We are currently investigating this issue.
May 7, 7:11 AM
Users utilizing Outcomes may run into errors or incorrect scores.
Started: May 5, 6:11 PM
investigating
We are continuing to investigate this issue.
May 5, 6:13 PM
investigating
We are continuing to investigate this issue.
May 5, 6:12 PM
investigating
We are currently investigating this issue.
May 5, 6:11 PM
Canvas: Developer Keys page does not load contents
Started: May 5, 2:01 AM
investigating
We are currently investigating this issue.
May 5, 2:01 AM
Some Users May Encounter Errors When Accessing Canvas
Started: May 4, 11:33 PM
investigating
We are currently investigating this issue.
May 4, 11:33 PM
We are currently investigating reports of intermittent failures within the DocViewer conversion engine
Started: May 4, 10:54 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 4, 11:36 PM
investigating
We are currently investigating this issue.
May 4, 10:54 PM
Some users may experience slowness when accessing Canvas.
Started: May 4, 1:45 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 4, 1:57 PM
investigating
We are currently investigating this issue.
May 4, 1:45 PM
Confirmed Security Incident
Started: May 1, 10:30 PM
investigating
We are continuing to investigate this issue.
May 6, 9:13 PM
investigating
We are providing an update on the security incident we advised you of yesterday. While our investigation continues alongside our outside forensics experts, at this stage we believe the incident has been contained.
Here are the steps we have taken since we became aware of the incident. We have:
- Revoked privileged credentials and access tokens associated with affected systems
- Deployed patches to enhance system security
- Out of an abundance of caution, we rotated certain keys, even though ...
May 2, 6:46 PM
investigating
Instructure recently experienced a cybersecurity incident perpetrated by a criminal threat actor. We are actively investigating this incident with the help of outside forensics experts. We are working quickly to understand the extent of the incident and actively taking steps to minimize its impact. Maintaining your trust is our highest priority, and we are committed to transparency throughout this process. We will provide new information as it is confirmed.
Steve Proud
Chief Information Secu...
May 1, 10:30 PM
April 2026
Canvas Data 2 and Canvas Beta are currently closed for maintenence.
Started: Apr 30, 11:06 PM
identified
The issue has been identified and a fix is being implemented.
Apr 30, 11:29 PM
investigating
Canvas Data 2 is currently unavailable.
Apr 30, 11:06 PM
Canvas Data 2 and Beta are available, Test continues to be under maintenance.
Started: Apr 30, 11:06 PM
investigating
Canvas Data 2 and Beta should now be available for all customers. Canvas Test remains under maintenance.
As more information becomes available we will update here.
May 4, 5:11 PM
investigating
Canvas Data 2 should now be available for all customers.
Canvas Beta & Test remain under maintenance.
As more information becomes available we will update here.
May 4, 1:24 AM
investigating
Canvas Data 2 should now be available for all customers.
Canvas Beta & Test remain under maintenance.
As more information becomes available we will update here.
May 3, 10:35 PM
investigating
Our team reissued certain application keys as a precautionary step, which requires end users to re-authorize access to those tools. Reissued application keys contain a timestamp in the name and will be visible to users during re-authorization. These are valid Instructure created keys and users should continue the authorization process. Please read the blog Application Key Timestamp Notice for more information. (https://community.instructure.com/en/discussion/665983/application-key-timestamp-n...
May 2, 6:53 PM
investigating
Our investigation continues and Canvas Data 2 and Canvas Beta & Test remain under maintenance.
As more information becomes available we will update here.
May 1, 5:47 PM
investigating
Our investigation continues and Canvas Data 2 and Canvas Beta remain under maintenance.
As more information becomes available we will update here.
May 1, 2:09 PM
investigating
Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality.
We are continuing to review the issue and will provide updates here as more information becomes available.
Thank you for your patience.
May 1, 2:46 AM
Canvas Data 2 is showing latency in pulling weblog data
Started: Apr 29, 2:14 AM
identified
The issue has been identified and a fix is being implemented.
Apr 29, 2:54 AM
investigating
We are currently investigating this issue.
Apr 29, 2:14 AM
Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users
Started: Apr 24, 7:33 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 24, 9:25 AM
identified
The issue has been identified and a fix is being implemented.
Apr 24, 9:03 AM
investigating
We are currently investigating this issue.
Apr 24, 7:33 AM
Some users may experience error messages when grading Classic Quizzes
Started: Apr 23, 4:22 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 23, 6:10 AM
identified
We are continuing to work on a fix for this issue.
Apr 23, 6:07 AM
identified
We are continuing to work on a fix for this issue.
Apr 23, 5:54 AM
identified
We are continuing to work on a fix for this issue.
Apr 23, 5:41 AM
identified
We are continuing to work on a fix for this issue.
Apr 23, 5:28 AM
identified
We are continuing to work on a fix for this issue.
Apr 23, 5:15 AM
identified
We are continuing to work on a fix for this issue.
Apr 23, 5:02 AM
identified
We are continuing to work on a fix for this issue.
Apr 23, 4:52 AM
identified
The issue has been identified and a fix is being implemented.
Apr 23, 4:39 AM
investigating
We are currently investigating this issue.
Apr 23, 4:22 AM
Some users in the IAD region who are using a trust instance are unable to log into Canvas.
Started: Apr 22, 11:22 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 23, 3:07 AM
investigating
We are continuing to investigate this issue.
Apr 23, 2:59 AM
investigating
We are continuing to investigate this issue.
Apr 23, 2:32 AM
investigating
We are continuing to investigate this issue.
Apr 23, 1:39 AM
investigating
We are continuing to investigate this issue.
Apr 23, 1:15 AM
investigating
We are continuing to investigate this issue.
Apr 23, 12:48 AM
investigating
We are continuing to investigate this issue.
Apr 23, 12:14 AM
investigating
We are continuing to investigate this issue.
Apr 22, 11:45 PM
investigating
We are currently investigating this issue.
Apr 22, 11:22 PM
Some users may experience errors when accessing Canvas Career.
Started: Apr 22, 1:11 PM
identified
The issue has been identified and a fix is being implemented.
Apr 22, 1:23 PM
investigating
We are currently investigating this issue.
Apr 22, 1:11 PM
Some Users May Encounter Sporadic Errors When Logging into Canvas.
Started: Apr 21, 11:42 PM
monitoring
A fix has been implemented and we are monitoring the results. If users are still seeing these errors, clearing browser cache and cookies may resolve the behavior.
Apr 22, 1:22 AM
investigating
We are continuing to investigate this issue.
Apr 22, 1:05 AM
investigating
If you see these errors in a regular browser, clearing cache and cookies may resolve them.
Apr 22, 1:04 AM
investigating
We are currently investigating this issue, and have seen increased reports from users accessing via Respondus.
Apr 21, 11:42 PM
Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together.
Started: Apr 21, 5:11 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 5:26 PM
identified
We are continuing to work on a fix for this issue.
Apr 21, 5:12 PM
identified
The issue has been identified and a fix is being implemented.
Apr 21, 5:11 PM
Some users may experience degraded performance when attempting to login to Canvas.
Started: Apr 15, 5:43 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 15, 5:55 PM
investigating
We are currently investigating this issue.
Apr 15, 5:43 PM
Some users are seeing Canvas Under Heavy Load error when accessing Canvas.
Started: Apr 13, 6:58 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 13, 7:50 PM
identified
The issue has been identified and a fix is being implemented.
Apr 13, 7:37 PM
investigating
We are currently investigating this issue.
Apr 13, 6:58 PM
Some Users Experiencing Slowness and Page Errors in Canvas
Started: Apr 10, 12:49 AM
investigating
We are continuing to investigate this issue.
Apr 10, 12:52 AM
investigating
We are continuing to investigate this issue.
Apr 10, 12:52 AM
investigating
We are currently investigating this issue.
Apr 10, 12:49 AM
Page views are not generating in user UI or API
Started: Apr 9, 2:54 PM
identified
We are continuing to work on a fix for this issue.
Apr 9, 3:09 PM
identified
The issue has been identified and a fix is being implemented.
Apr 9, 2:54 PM
Some users are unable to access Studio and are encountering errors with embedded Studio content
Started: Apr 9, 4:08 AM
investigating
We are currently investigating this issue.
Apr 9, 4:08 AM
Using the Canvas Career agent can cause an error message
Started: Apr 8, 3:05 PM
identified
The issue has been identified and a fix is being implemented.
Apr 8, 3:28 PM
investigating
We are currently investigating this issue.
Apr 8, 3:05 PM
Some users may encounter broken images and media files in Canvas
Started: Apr 8, 9:23 AM
identified
The issue has been identified and a fix is being implemented.
Apr 8, 9:33 AM
investigating
We are currently investigating this issue.
Apr 8, 9:23 AM
Some users are being logged out from their Canvas Application on Android mobile devices
Started: Apr 8, 8:14 AM
identified
We are continuing to work on a fix for this issue.
Apr 8, 9:57 AM
identified
We are continuing to work on a fix for this issue.
Apr 8, 9:07 AM
identified
The issue has been identified and a fix is being implemented.
Apr 8, 8:57 AM
investigating
We are continuing to investigate this issue.
Apr 8, 8:44 AM
investigating
We are continuing to investigate this issue.
Apr 8, 8:29 AM
investigating
We are currently investigating this issue.
Apr 8, 8:14 AM
Parchment Digital Badges (formerly Canvas Credentials), is experiencing login issues on the US server.
Started: Apr 6, 3:47 PM
monitoring
Parchment Digital Badges is currently allowing users to log in. We are monitoring the situation. Please reach out to support if you experience issues with your log in process.
Apr 6, 5:49 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 6, 5:45 PM
identified
The issue has been identified and a fix is being implemented.
Apr 6, 5:33 PM
investigating
We are currently investigating an issue with users attempting to long in on the US server. We are working diligently to get this resolved.
Apr 6, 3:47 PM
Clients attempting to create courses and content via Ignite AI in Canvas Career are receiving errors
Started: Apr 2, 2:41 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 2, 2:58 PM
investigating
We are currently investigating this issue.
Apr 2, 2:41 PM
March 2026
Some Users are getting 502 errors when accessing New Quizzes
Started: Mar 30, 3:13 PM
monitoring
We are continuing to monitor for any further issues.
Mar 30, 7:57 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 30, 4:11 PM
identified
We are continuing to work on a fix for this issue.
Mar 30, 3:48 PM
identified
We are continuing to work on a fix for this issue.
Mar 30, 3:42 PM
identified
The issue has been identified and a fix is being implemented.
Mar 30, 3:13 PM
investigating
We are currently investigating this issue.
Mar 30, 3:13 PM
Users are experiencing incorrect images showing up in Classic Quizzes
Started: Mar 27, 5:51 PM
identified
We are continuing to work on a fix for this issue.
Mar 27, 10:35 PM
identified
The issue has been identified and a fix is being implemented.
Mar 27, 9:26 PM
investigating
We are currently investigating this issue.
Mar 27, 9:02 PM
identified
We are continuing to work on a fix for this issue.
Mar 27, 8:42 PM
identified
The issue has been identified and a fix is being implemented.
Mar 27, 8:11 PM
investigating
We are currently investigating this issue.
Mar 27, 5:51 PM
Some institutions are experiencing Media files not loading or previewing within New Quizzes or Speedgrader.
Started: Mar 24, 10:45 PM
identified
The issue has been identified and a fix is being implemented.
Mar 24, 11:23 PM
investigating
We are continuing to investigate this issue.
Mar 24, 10:55 PM
investigating
We are currently investigating this issue.
Mar 24, 10:45 PM
Some users may be experiencing slowness or timeout errors when accessing Canvas
Started: Mar 23, 1:43 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 23, 1:43 PM
Delayed New Quizzes Data in Canvas Data
Started: Mar 19, 4:38 PM
monitoring
We are continuing to monitor for any further issues.
Mar 19, 8:28 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 19, 7:23 PM
identified
The issue has been identified and a fix is being implemented.
Mar 19, 5:17 PM
investigating
We are continuing to investigate this issue.
Mar 19, 4:56 PM
investigating
We are continuing to investigate this issue.
Mar 19, 4:40 PM
investigating
New Quizzes tables in Canvas Data are experiencing delays.
Mar 19, 4:38 PM