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Instructure (Canvas LMS) Outage History

Daily provider-status observations and published incident history for Instructure (Canvas LMS).

Operational

Instructure (Canvas LMS) is operational. Verified . Official provider source.

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72.4% of 58 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 73.3% 30 8

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
SIN Users getting a Website is under heavy Load (request timed out)
minor Observed active window 33m

View incident details and source

Started:

Canvas LMS ap-southeast-1
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Some users in the Asia-Pacific region are experiencing slowness or page errors in Canvas.
minor Observed active window 38m

View incident details and source

Started:

Canvas LMS ap-southeast-1
investigating
We are currently investigating this issue.
August 2026
PDX Users getting a Website is under heavy Load (request timed out)
major Observed active window 5h 20m

View incident details and source

Started:

Canvas LMS us-west-2
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue, but we believe we have currently mitigated the error users were receiving.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Students unable to submit or resume certain assessments
minor Observed active window 96h 15m

View incident details and source

Started:

Mastery Connect
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.

Legacy Incident Archive

62 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas
major Source not attested
Last archived state: resolved
View archived record details
Canvas LMS
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Users in the Virginia and Oregon regions are unable to access the Impact Dashboard
major Source not attested
Last archived state: resolved
View archived record details
Impact
monitoring
A fix has been implemented and we are monitoring the results.
identified
Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.
Some Canvas users may experience degraded media playback
minor Source not attested
Last archived state: resolved
View archived record details
Canvas LMS us-east-1
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users are experiencing Slowness with Outcomes
minor Source not attested
Last archived state: resolved
View archived record details
Canvas LMS us-east-1
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
Some users may experience errors when playing or uploading media files
minor Source not attested
Last archived state: resolved
View archived record details
Canvas LMS us-east-1
identified
A small number of users may experience errors when playing or uploading media files
Some users may run into slow load times or errors when accessing Canvas
minor Source not attested
Last archived state: resolved
View archived record details
Canvas LMS us-east-1
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users receiving errors when accessing Canvas
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users may run into slow load times or errors when accessing Canvas
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Stride users may experience 403 error messages when accessing LTIs
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
July 2026
New Quizzes may be down for some users
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
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