New Multi-region uptime checks and custom-domain status pages

Canvas support phone system is experiencing connection issues

Minor Impact Resolved Duration: 5h 37m September 14, 2026
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Current answer

Instructure (Canvas LMS) experienced a minor incident: Canvas support phone system is experiencing connection issues. ServiceAlert observed recovery on Sep 14, 2026.

Official Instructure (Canvas LMS) status page Current Instructure (Canvas LMS) status ServiceAlert observed status change:

Provider-reported start: . Notice published: .

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Incident Lifecycle

Investigating
Affected Components
Support: Phones/Chat

Incident Timeline

Investigating
We are currently investigating this issue.
Sep 14, 2026 at 6:52 AM UTC
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